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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9393 reviews 71%
4 star 2751 reviews 21%
3 star 248 reviews 2%
2 star 451 reviews 3%
1 star 356 reviews 3%
Review Us
Cristina B.
5 out of 5
2/22/2025
Good service, Mr Liss was wonderful as so was everyone else.
Theresa M.
5 out of 5
2/21/2025
Ben was fantastic! He was friendly, personable, and informative. Great customer service!
Kathleen S.
5 out of 5
2/21/2025
Randy made everything easy and did a great job.
Ofelia M.
4 out of 5
2/21/2025
David is amazing and always addresses my questions, issues when i take my vechile for service.
Scott H.
5 out of 5
2/21/2025
Kept me informed on progress.
Diana B.
5 out of 5
2/21/2025
All great!
Hiroshi I.
5 out of 5
2/21/2025
Staffs are very helpful and professional. Great service.
Lisa B.
5 out of 5
2/21/2025
Randy and service staff were terrific
Karen M.
5 out of 5
2/21/2025
Mario could teach a lot of people these days on manners. Thank you Mario
Christina L.
5 out of 5
2/21/2025
He was great! Everything was ready to sign and was quick and great delivery time
Celina L.
5 out of 5
2/21/2025
Very thorough and professional
Larisa P.
5 out of 5
2/20/2025
Simply the best
Timothy G.
5 out of 5
2/20/2025
Best Lexus team around. Our service advisor is the best. Timothy G
David C.
5 out of 5
2/20/2025
I very much appreciate Randy’s professional capabilities and warm demeanor. We are now loyal Putnam service customers.
Anna M.
4 out of 5
2/20/2025
Randi is a star
Adam K.
4 out of 5
2/20/2025
Everything was completed on time including the shuttle drop off and pick ip. Thank you both to Mario and the nice driver.
James B.
5 out of 5
2/20/2025
Prompt service. Delivered back to me before scheduled time. Always happy to deal with Lexus service.
Dinah T.
5 out of 5
2/20/2025
Alma is very courteous and professional. She always ensures that I have a great service experience!
Tamara L.
5 out of 5
2/20/2025
Great job! Finished on time.
Lina S.
1 out of 5
2/20/2025
Tried to get us to use our 30K service when we still had our 25K service…our appointment was for ‘low oil’ which frankly should have been covered outside of service. But to suggest we skip the 25K service we paid for and go straight to 30K with oil change when we don’t yet need oil change is shady. Shady George

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