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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9320 reviews 71%
4 star 2727 reviews 21%
3 star 246 reviews 2%
2 star 447 reviews 3%
1 star 352 reviews 3%
Review Us
William G.
5 out of 5
4/18/2026
David the best!!!
Emanuel R.
5 out of 5
4/18/2026
As always, great service!
Sidon K.
5 out of 5
4/17/2026
It was a good service and very friendly and prompt.
Laurel K.
5 out of 5
4/17/2026
The service plus amazing detail were convenient, speedy and George was great. Always gave a good experience bringing my car here.
Lee Ann.
5 out of 5
4/17/2026
George is our favorite manager to work with! We appreciate his work.
Kathleen M.
5 out of 5
4/17/2026
Randy and the team are great!
Rhonda M.
5 out of 5
4/17/2026
Randy did an excellent job.
Kimiko S.
5 out of 5
4/17/2026
He is always very nice to me. Very helpful and kind. Polite and full of knowledge. Hope he will stay long in your company.
Sarah K.
5 out of 5
4/16/2026
David Liss is likeable and consistently professional. My thanks to him and to the Mechanics who, over the years, have helped to maintain the best car I’ve ever driven. Sarah
Behnam T.
5 out of 5
4/16/2026
Good service
Ilene H.
5 out of 5
4/16/2026
Michael was very professional, knowledable and took care of my car as planned. He is an asset to Putnam Lexus.
Reshma M.
5 out of 5
4/16/2026
Randy was awesome! My cat was ready ahead of schedule, I was pleasantly surprised that it was cleaned! And Randy sat with me while we tried to get my Bluetooth connected again. Great service.
Bradford E.
4 out of 5
4/16/2026
Overall I'm very happy having my car serviced at Putnam Lexus. And... having it washed when I picked it up.
Nicholas S.
2 out of 5
4/16/2026
I felt $900 to replace a headlight is insane. Then to say they had to fix the axel 6 weeks after we had the 120,000 mile check up. This comes after you didn’t get the car fixed in a reasonable time frame last time we came to you, and your customer services got into it with my partner. We will not be coming back
Constance M.
4 out of 5
4/16/2026
Im very satisfied with putnam lexus, David Liss & others. One suggestion: please offer explanations on the loaner car as to all assistance for driving with options on screens & buttons etc.
Becky R.
5 out of 5
4/16/2026
Exceptional service thank you
Paula U.
4 out of 5
4/16/2026
Ben is a #10.
Carol G.
1 out of 5
4/15/2026
This method of communication is annoying and I want email instead.
Sooka C.
5 out of 5
4/14/2026
Knowledge and quick service.
Raj A.
5 out of 5
4/13/2026
Michael was great.

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