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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9435 reviews 71%
4 star 2765 reviews 21%
3 star 249 reviews 2%
2 star 452 reviews 3%
1 star 358 reviews 3%
Review Us
Devon B.
5 out of 5
5/31/2026
Michael was awesome! Reasonable and thoughtful of our situation.
Howard R.
4 out of 5
5/30/2026
Drive past two closer Lexus dealers and pay a bridge toll to receive superior service at Putman Lexus.
Ji Hye.
5 out of 5
5/30/2026
Excellent service
Gina C.
5 out of 5
5/30/2026
Fantastic service!!
Debra J.
4 out of 5
5/30/2026
Randy is amazing
Horace S.
5 out of 5
5/30/2026
Friendly & helpful
William L.
5 out of 5
5/29/2026
Randy is the best. Friendly, very knowledgeable about auto mechanics, professional, and efficient. He will continue to be my go to service advisor with reference to our 2002 RX300, and new 2026 NX 350h, that we purchased from Putnam on 2/16/26.
Bebelu W.
4 out of 5
5/29/2026
I am still very frustrated by how bad the Siri is in my Lexus from day one. It is impossible to fix it, I guess.
Dan M.
5 out of 5
5/29/2026
Your people are always friendly and do a good job!
James H.
5 out of 5
5/29/2026
Randy was friendly and efficient. I appreciated that my car was done early which allowed me to get home to go about my day.
Swapnil S.
4 out of 5
5/28/2026
Punctuality and trust are the most important factors I’ve encountered with my dealer, and I’ve had a great experience so far.
Derrick O.
5 out of 5
5/28/2026
Randy did a great job explaining and providing updates. Appreciate all the help and customer service from all in the service department. Thanks
Maryna K.
4 out of 5
5/28/2026
Very pleased with the service at the Lexus dealership. Everything was clear, attentive, and on time. Will definitely be back!
Xinyi S.
4 out of 5
5/27/2026
David is great!!!
Lauren Y.
5 out of 5
5/27/2026
Very courteous and knowledgable. My car was ready when promised.
Annapurna B.
4 out of 5
5/27/2026
Randy did a great job walking me through the charges
Linda A.
5 out of 5
5/27/2026
Randy was very responsive to my needs. Also asked a terrific salesman, Luan aat Putnam Lexux, to help explain some bells-whistles inside my car. Excellent service all the way around!
Gregory H.
5 out of 5
5/26/2026
Great service and follow up
Annette M.
5 out of 5
5/24/2026
Top notch service, kept me up to date with everything going on and took the time to explain things.
John A.
5 out of 5
5/24/2026
Job well done and on time

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