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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9165 reviews 67%
4 star 3033 reviews 22%
3 star 251 reviews 2%
2 star 603 reviews 4%
1 star 600 reviews 4%
Review Us
John M.
3 out of 5
7/22/2025
Had an issue with last weeks repair and Jane was empathetic and made me feel valued and got it fixed right away.
Edward L.
5 out of 5
7/22/2025
Thanks nice job.
Brian E.
5 out of 5
7/22/2025
Job well done
Martin E.
1 out of 5
7/21/2025
Should have washed car as you were going to do. Only one of two recalls done No part for window switch Second window switch chrome plastic pealing
Pam R.
1 out of 5
7/21/2025
Your cashier needs to be fired. Then I’ll be satisfied.
Jeffrey F.
5 out of 5
7/20/2025
Janie was awesome. Took very good care of me very good communication I want to thank Rick and Carlos also thank you very much.
Jim F.
5 out of 5
7/20/2025
Domingo always provides great service!
Roberto M.
5 out of 5
7/18/2025
Excellent service
Envic, Inc..
5 out of 5
7/18/2025
Glen is very helpful person. Ford team is good
Robert W.
5 out of 5
7/18/2025
Very helpful. Kept me updated of progress.
Raymond N.
5 out of 5
7/18/2025
Rick was my service guy he was very professional did a wonderful job I would always go back to him
Jake W.
5 out of 5
7/18/2025
Great job
Kevin W.
4 out of 5
7/17/2025
Dropped my Ford Explorer off at the night drop received a call early in the morning to confirm everything and let me know that it was all covered under warranty. Couldn’t quite get all the work done the first day, but was clearly communicated to me. That was the issue. How did the second day with no problems?
Teri H.
5 out of 5
7/17/2025
Carlos is my go to for service writing. He always so helpful and courteous.
Melane M.
5 out of 5
7/17/2025
All was done well.
Alex A.
4 out of 5
7/17/2025
Thank you Ford! My intake specialist Glenn, was very thorough explaining what needed to be done to my vehicle. What I love most about coming here is the price transparency and the quick turnaround service to get my vehicle back. I look forward to my next visit though hopefully it won’t be too soon.
Patricia S.
2 out of 5
7/17/2025
****
Maricarmen G.
5 out of 5
7/17/2025
Excellent service
Robert D.
5 out of 5
7/17/2025
Great service on time Sheldon Cope always great customer service like family
Fernando R.
5 out of 5
7/17/2025
Great customer service

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