Service Center

Real Reviews From Verified Customers

Carri Trst.
5 out of 5
3/29/2024
Nice work with complete regular updayess
John H.
5 out of 5
3/29/2024
I have to say that Domingo Naranjo is a very good service advisor and he is very professional with all that I wanted done on my vehicle and he was very helpful on updating me about my vehicle and when it was ready so I thank you for your help and support Thanks again
Tracy P.
5 out of 5
3/29/2024
Was completely satisfied! Victor did a good job communicating.
Carlos Y.
5 out of 5
3/29/2024
I am very satisfied with the customer service that I received from Carlos Ibarra. Thank you very much for expeditiously servicing my vehicle.
Big Belly.
5 out of 5
3/28/2024
Excellent service very fast and prompt to get the vehicle back to me. Extremely satisfied. Would recommend it to all my friends.
Jose L.
5 out of 5
3/28/2024
Good
James W.
5 out of 5
3/28/2024
The service writer was professional and helpful.
Jenny L.
1 out of 5
3/28/2024
Be clear with when my car will be ready to be picked up. Your automated text message told me that my vehicle would be ready soon, so we showed up about 2 hours after I received that message. Your automated text message was misleading and made us waste a whole trip just to be told to come back tomorrow as my car was not ready. Very disappointed with the communications from Ford.
John D.
5 out of 5
3/27/2024
Excellent, as always.
Matthew /.
4 out of 5
3/27/2024
Vic was great. Truck still isn’t fixed. Happy with the service department. Not happy with ford trucks.
Sasha V.
1 out of 5
3/27/2024
After Looking at my vehicle from getting services,I noticed on my two front tires. They are missing their original bolts that came with the car .I now have two spare bolts on two of my front tires. Which I know is not how I brought in my Vehicle .
Jeff W.
4 out of 5
3/27/2024
Domingo is the reason I go to Villa Ford for service.He goes beyond for his customers.
Ron P.
2 out of 5
3/27/2024
I am not frustrated by this, but the external noise that we believed was caused by the bad left axle is still there. I just wish the car would have been road tested after the new axle to check for it. I will bring it in again to have you give it another look. Thanks.
Alma F.
4 out of 5
3/27/2024
Domingo is the best, every time he helps us, we get the best experience Villa Ford has to offer. Thank you for your service.
Jose C.
5 out of 5
3/27/2024
Very happy with everyone that works here, form the minute I walked in I felt so welcomed, thank you victor, Christian & Mike !
Denise C.
5 out of 5
3/26/2024
Vic was very professional!! Thank you!!
Brandon R.
5 out of 5
3/26/2024
The service rep did a great job and he was super nice.
Carlos G.
5 out of 5
3/26/2024
Sheldon was professional and courteous and explained everything perfectly, I felt well taken care of and he made me feel valued.
Vincent P.
4 out of 5
3/26/2024
Domingo is awesome at what he does.
William F.
5 out of 5
3/26/2024
Sheldon provides excellent customer service. Thank you!

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