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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5987 reviews 67%
4 star 1961 reviews 22%
3 star 172 reviews 2%
2 star 447 reviews 5%
1 star 437 reviews 5%
Review Us
Jennifer D.
1 out of 5
4/27/2024
Still trying to get a replacement cover for my engine that they forgot to replace when doing repairs 6 months ago. I found a dealer with the part in stock and he gave me his card and told me to contact them about getting it to our service department. That should be hid jib not mine. The fault is on their department for not putting my car back together properly.
Mark O.
5 out of 5
4/26/2024
Jose took good care of me. Quick & easy. Thanks!
Chris C.
4 out of 5
4/26/2024
Ever since I’ve met Sheldon he listened to my concerns regarding my vehicles, I believe he truly cares and always goes out of his way to make sure I understand the work that’s going to be performed and what I should expect. Then he stays in touch with me via text message to give me updates on the status of my vehicles, I’ve been afford owner since day one I’ve recently started using Villa Ford and I will continue to do so. The dealership I used in the past did not have a pick up and delivery service, which I find very convenient. It has consistently been prompt on time, courteous service, and on top of that they delivered my truck clean.
Estela L.
5 out of 5
4/26/2024
Sheldon was great
Brian C.
5 out of 5
4/26/2024
Thank you
Clay S.
4 out of 5
4/26/2024
Carlos was great. My vehicle was in and out promptly, and all costs were covered by the sales team.
Andrea D.
5 out of 5
4/26/2024
Domingo was super helpful and got me in and out fast appreciate all the help!
Maria /.
5 out of 5
4/26/2024
Very specific when it came to details, which was very appreciated as a new car owner doing service on a vehicle for the first time. Thank you all!
Susan L.
5 out of 5
4/26/2024
Mingo was very knowledgeable and efficient.
Jo F.
5 out of 5
4/26/2024
Everything good, reasonable and Victor good ! Dee you in 6 mo
Charles E.
5 out of 5
4/26/2024
Mr. Naranjo has been the greatest service representative that I have ever had for the vehicles I have in the last 40 years. Ever since I bought this truck in 2018, he has always talked to me and helped with my service and with the extended service. He’s just a great man!!
Mendoza.Andrew (.
4 out of 5
4/26/2024
Domingo was very helpful. I called for an oil change with no appointment and was in and out within 1 hr. Fast and efficient and Domingo was very nice and even replaced my battery for my key. Thank you again
Thomas B.
5 out of 5
4/25/2024
Professional fast service
Steven G.
5 out of 5
4/25/2024
We were 110% satisfied with the service and the results.
Mark P.
5 out of 5
4/25/2024
Carlos always takes good care of me when I come in for service on my truck , no complaints here for sure!
Mark L.
5 out of 5
4/25/2024
Mingo went above and beyond my expectations. Very approachable, friendly and easy to work with. Will definitely ask for him next time I need his service and expertise!
Andrew M.
4 out of 5
4/25/2024
Customer service is great at this location. Felt like attention by the associated was adequate. I was greeted promptly with provided information given to associates. Recall got fixed in the amount of time. Thanks.
Di Overnight.
5 out of 5
4/25/2024
Geat service Thank you
Heather G.
5 out of 5
4/25/2024
Thank you!
Holly L.
4 out of 5
4/25/2024
It's so nice to have a mobile service option. It makes keeping up with maintenance much easier!

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