Carlos was the greatest! He makes my ford experience so special
Really appreciate Sheldon‘s patience and focus during our conversation when I first brought in the Mustang. Aside from that, the gentleman that delivered the Mustang was very polite and cordial.
Congratulations! You have a great staff!
Very convenient, thorough and courteous.
Would highly recommend to my friends.
Joel was extremely helpful & friendly. He was able to communicate efficiently & always had an upbeat & positive attitude. I appreciate his service & hospitality!
Rick is great and honestly the only person I trust at Villa ford with my vehicle. He takes the time to get all the necessary information and follows up when he states he will. He is very patient and again takes his time to walk through the good and bad news of my vehicle.
Job well done.
Very satisfied with the service.
Great service and staff!!! Can’t say enough how grateful I am to have Domingo as my service advisor. He is very knowledgeable and experienced. Thanks again Domingo!
This was the first time I went online and made an appointment for a Saturday usually I wake Up early and be there first but thinking my appointment I got there 7:15 am some guy name Josh was rude as hell, saying no appointments no consideration or explain then took two cars infront of me that were actually behind me, then around 9:15 am I supposedly Was done when I get to the cashier side it wasn’t even my car they had confused me with someone else bc my paper work was on Carlos Ibarra desk then I go Back and forth to sit down I was Trying to stay patient enough but it was the worse service ever and would be leaving a review, ridiculous to be honest. And there was another lady before same situation.
The vehicle always has grease prints where ever the mechanic has been working, stepping handling on the vehicle
Dave is an attentive, knowledgeable, and intelligent representative of Villa Ford, and it was a pleasure working with him. I wish I had bought my truck from Villa Ford! The entire team was pleasant and friendly. My Maverick is running better than ever, and all issues have been resolved. If I ever need help again, I’m confident Villa Ford can assist me. Thanks again, Dave and everyone involved!
Very satisfied with service. Sheldon kept me informed throughout the process and a very friendly advisor.
Servicio rápido y personal muy amable
You replaced my keys to my 2023 bronco, but only one key fob works,
Great service and customer service.
Richard is the most professional, knowledgeable service advisor I’ve ever met. He was very warm and welcoming and made me feel very comfortable. He did a fantastic job.
Job well done
Best service manager I’ve ever had the pleasure of dealing with!
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