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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9101 reviews 67%
4 star 3014 reviews 22%
3 star 249 reviews 2%
2 star 601 reviews 4%
1 star 594 reviews 4%
Review Us
Maria G.
3 out of 5
5/3/2026
I was told the online appointments don’t work on weekends and that it is first come first serve. I would have been there first thing in the morning but thought I had an appointment at 9:30. Maybe publish that on the website to avoid confusion.
Ethan Y.
5 out of 5
5/3/2026
Sheldon was great. Friendly, helpful, and very efficient. I have nothing but positive things to say about my experience with him.
Jeffrey F.
4 out of 5
5/3/2026
Excellent service! He also took the time to explain the check engine light code to me.
Lynn /.
5 out of 5
5/3/2026
Rick was awesome! He took great care of my truck! Highly recommended!
Phillips Auto.
4 out of 5
5/3/2026
Sheldon was very helpful and made sure that I was satisfied with the vehicle diagnosis.
Gerald B.
4 out of 5
5/2/2026
Dave went above and beyond.
Elias G.
4 out of 5
5/2/2026
Richard was very helpful and I will be bringing my vehicles back to him.
Mark D.
5 out of 5
5/2/2026
Excellent service advisor and excellent work on my Mustang.
Ruben S.
5 out of 5
5/2/2026
Good job
Thomas M.
4 out of 5
5/2/2026
Carlos was great! Sorry I missed this until now.????
Mark O.
5 out of 5
5/2/2026
Sheldon and the VF Service Team were great!
Jerad M.
5 out of 5
5/2/2026
As always Carlos takes care of my truck every time. I appreciate everything he does and how easy he makes it. Thank you
Hyundai Of.
4 out of 5
5/1/2026
Great, Advisor
Anthony P.
5 out of 5
5/1/2026
Carlos Ibarra provided an excellent service experience from start to finish. He was knowledgeable, attentive, and made the entire process smooth and stress-free. He kept me informed every step of the way and went above and beyond to ensure everything was handled properly. Truly appreciate his professionalism and care—great job.
Abha S.
5 out of 5
5/1/2026
Very professional and on time. Great service. Thank you.
Joshua G.
5 out of 5
5/1/2026
I always appreciate the amazing help from the service department and everyone at Villa Ford. Joe has provided continuous great customer service and communicates well.
Randall L.
4 out of 5
5/1/2026
I've been working with Carlos for year's he is the reason I continue to be loyal to Villa Ford. Please thank him on my behalf.
Jorge R.
5 out of 5
5/1/2026
Thank you to Carlos for causing a stressful situation feel as though there was nothing to worry about. For keeping me informed. I appreciate all the help I received. Thank you.
Craig R.
5 out of 5
4/30/2026
Joel knew of my time crunch and expertly and quickly got my car thru on time. Very helpful.
Acj Management.
5 out of 5
4/30/2026
Once again, Carlos is an awesome asset to your service department. Goes well above and beyond to be fair. I highly recommend him to people that need Ford service

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