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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9147 reviews 67%
4 star 3024 reviews 22%
3 star 251 reviews 2%
2 star 601 reviews 4%
1 star 599 reviews 4%
Review Us
James B.
1 out of 5
10/26/2025
My request to look at the left front axle that was making noise was missed and when I approached the valet stand to get my car the 3 guys standing there were all staring at their phones and no sense of urgency to help me. In a positive note the cashier was awesome
Ashley M.
5 out of 5
10/25/2025
Thank you to Domingo Naranjo and his team for delivering a fantastic and successful driveshaft replacement.
Ruben G.
5 out of 5
10/25/2025
Rick Justus and all the Ford team are the greatest. Very Responsible Honest and all in a timely basis.
Kyle D.
5 out of 5
10/25/2025
Rick was extremely helpful and communicative throughout the process
Jamay G.
5 out of 5
10/25/2025
I’m very happy and see you soon.
Juan V.
5 out of 5
10/24/2025
Thanks for your help everything it was good ok thanks again
Stoneside (.
5 out of 5
10/24/2025
Richard provided a five star (out of five) customer experience. He was communicative and the turn around was much quicker than expected! Thank you Richard!
Lynch J.
5 out of 5
10/24/2025
Great company to deal with
Enrique A.
4 out of 5
10/24/2025
Going to make VillaFord my go to service dealer!!!
Garrett M.
5 out of 5
10/24/2025
Rick was great and he did a great job of keeping me informed. Very happy with his work.
Edmund T.
5 out of 5
10/24/2025
Joe was wonderful in accommodating my time with super prompt service. I can't praise Joe enough for his expedited service for my car
Robert T.
5 out of 5
10/24/2025
Richard’s service was absolutely top-drawer
Brian T.
5 out of 5
10/24/2025
Glen Kotler was excellent providing outstanding service.
Janet J.
5 out of 5
10/24/2025
She is always great.
Edward L.
4 out of 5
10/24/2025
Everything went fine. It would be nice though if there was a system that would text us the status of the car. For instance, when I take my Toyota in I get a text when the car is finished being serviced and then the service advisor contacts me for pickup.
Catherine R.
5 out of 5
10/24/2025
Service was good with Glenn. He also explained the work and what the numbers meant and explain the things that were going on with my car and I appreciate the time he took to do that thumbs up thumbs up.????
Tiffany O.
5 out of 5
10/24/2025
thank you glen! it was fast and swift. i appreciate also letting me known next steps for maintenan
Mike D.
4 out of 5
10/24/2025
When I pulled up, the service entrance was packed with cars. But within 2 hours, my car was delivered back to my house after reprogramming whatever module needed it for the recall fix. Excellent job!
Jeff B.
4 out of 5
10/24/2025
Joel is the best, I won’t take any of my vehicles to anyone else.
Terrie T.
1 out of 5
10/23/2025
It took a week. Get my car back. Very Inconvenient. They did fix it this time.

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