Service was good with Glenn. He also explained the work and what the numbers meant and explain the things that were going on with my car and I appreciate the time he took to do that thumbs up thumbs up.????
thank you glen! it was fast and swift. i appreciate also letting me known next steps for maintenan
When I pulled up, the service entrance was packed with cars. But within 2 hours, my car was delivered back to my house after reprogramming whatever module needed it for the recall fix.
Excellent job!
Joel is the best, I won’t take any of my vehicles to anyone else.
It took a week. Get my car back. Very
Inconvenient. They did fix it this time.
I felt welcomed when i got there and when i left, i’ll definitely be coming back.
When I noticed so many vehicles in line I was upset but thanks to the courteous Mr Justus he assured me my car would be ready at least late in that afternoon and it was
Glen was very helpful and informative about all that was going to be done for my first visit. When there was a slight delay on finishing he promptly called to keep me in the loop
Service was great and very communicative!
Best service I’ve ever received! Typically service takes hours and at Villa Ford I was in and out and didn’t have to waste away the day!
Rick is always stellar when it comes to customer service. Making sure i’m getting not only value but the importance of vehicle protection and assuring my Bronco is getting the best care.
Richard was great and I will not hesitate to bring back my truck to Villa Ford. I am disappointed in Ford corporate with producing an F150 where I am on my 3rd transmission in 62k miles. It really makes me question the reliability and I’m not sure if I would purchase another Ford. The only thing that saved me was getting the warranty. I’m seeing if I can get that extended since the truck has only 62k miles. But I haven’t had anyone call me back on my options.
Their services is excellent. I really satisfied with that. Thank you so much for your team .
Carlos,
Has always provided the best experience possible a client can have
Richard was professional and courteous. I appreciated he took the time to discuss what work would be performed in detail, although my truck is a company vehicle.
Glen was great - much appreciated his help during a bad Monday morning
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