David Wilson's Villa Ford Auto Repair Service Center

Carlos is always on top of it. Great individual.

Always great for me

Good service good communication

What a great experience! Bill was so nice and helped us get to know our new car!! Thank you!

Joel is a professional, transparent and courteous.

Richard was polite and extremely respectful and helpful.

Joel is a pleasure to work with. Great communication skills

Appointment was made through the Ford Pass app. It scheduled me for 12/24/25 at 2:45pm. I got a reminder email on 12/23/25 about my appointment. I arrive at my scheduled date and time and the Service Department is Closed until 12/26/25. I received a text from Service Rep, Joel, on 1/8/26 stating that my vehicle was almost ready and that I will receive a call when it is ready. I never received a call. At 7:14pm on 1/8/26 I receive a text with the feedback survey link. I texted Joel the morning of 1/9/26 to inquire if my vehicle was ready. He confirmed it was. I went to pick up the vehicle and noticed the dates of service on the vehicle (12/26/25-12/31/25) did not match the dates I was out of possession of my vehicle (12/24/25-1/9/26). I asked Joel to revise the dates the reflect accuracy, but he resisted. I did not push the issue any further.

Excellent customer service from Rick Justus. I always call him directly when setting up a service appointment. He takes great care of me from start to finish.

He dis a great job and helped on the right choice for new tires. Appreciated his follow-through as well.

Great service and help again!

The service is always excellent.

Jane was courteous and responsive and kept me informed the entire time. She made me feel comfortable. And everything was efficient. Thank you.

Excelente service

Excellent work! Thank you for the help.

My service advisor (Rick Justus) was great. He explained everything to me very clearly. I really appreciated the delivery service.

He is courteous, helpful and fast! He has been my service rep from the beginning

Domingo does all he can do to get my truck repaired. That being said, why is it that it takes three visits for the same exact issue, for it to be located and fixed when the code is read by that code reader?

Excellent

Great job