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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9125 reviews 67%
4 star 3019 reviews 22%
3 star 251 reviews 2%
2 star 601 reviews 4%
1 star 596 reviews 4%
Review Us
Silvia C.
5 out of 5
1/15/2026
Great customer service. Since I arrived they attended to me and explained everything
Esther C.
5 out of 5
1/15/2026
He was Wonderful
Michael Y.
4 out of 5
1/15/2026
The work was done on time and Sheldon didn’t try to “selll“me a bunch of extra services.
Jamay G.
5 out of 5
1/14/2026
I am very happy , no complaints. Thanks.
Guadalupe G.
5 out of 5
1/14/2026
Its not doin the auto stop I want to make appointment for monday
Michael I.
4 out of 5
1/14/2026
Janie is the first person at Villa Ford that actually helped me. Others either said they would or just ignore my questions, but they all failed to help. She is great.
Vince F.
5 out of 5
1/14/2026
She stayed in constant contact with me.
Gloria S.
4 out of 5
1/14/2026
Service with Rick is very pleasant and well done. He makes u feel like you are in the best hands of ford if orange . Great job Rick Thank u
Graciela J.
5 out of 5
1/14/2026
Richard was super nice. He explained everything. No puressure.
Rickey A.
4 out of 5
1/14/2026
I was completely satisfied this was the second time I brought my van to have serviced and they treated me with respect and did exactly what they said they were gonna do and didn’t try to sell me anything. I really appreciate that.
Jaime N.
5 out of 5
1/14/2026
Carlos was spectacular. I getting my truck service and getting it delivered to my company.
Avis M.
5 out of 5
1/14/2026
Rick was very kind and efficient in making sure all my needs were met for my first service visit
Bert S.
4 out of 5
1/13/2026
Every thing went well but a little slow for 72k service
Mona H.
5 out of 5
1/13/2026
Just had my car serviced and they absolutely nailed it! They took care of everything super quickly and the whole process was a breeze. Definitely a five-star experience!
Gina Y.
5 out of 5
1/13/2026
I always have excellent service when i bring my car in. Thank you Carlos.
Robert A.
5 out of 5
1/13/2026
Fast and efficient.
Alan M.
4 out of 5
1/13/2026
Delivery of my car to my house. And professional service from Sheldon.
Joe M.
5 out of 5
1/11/2026
Well done
Mark G.
5 out of 5
1/11/2026
Thank you for always excellent service. Easy scheduling, prompt check-in and completion.
Richard A.
5 out of 5
1/10/2026
It took a little while, but the truck is running well again. Ingrid was helpful and I got enough messages to know things were happening. Thanks! Richard Albrecht

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