David Wilson's Villa Ford Auto Repair Service Center

Very friendly and professional!

Excellent service. Could not be better.

It was when done early!

I was greeted when I arrived and directed to service desk. I was expected and parts were available. Service took the time I was quoted and my car was washed and ready for me. Very pleasant experience. Thank you.

Excelente Job

Domingo is an excelente service acbisor

He was attentive and great!

Nice guy very helpful We will be back

Be careful with another Dealership stealing Carlos. He's GREAT ????

Good friendly service

Thank you for wonderful service!

Waited awhile. Understand about parts and service taking time.

Mr. Naranjo is pleasant to work with.

Great job

We were extremely happy. He took great care of us! We will definitely be back.

Excellent service

My serviceman Mingo was so helpfull ;I want him for all of my service needs

Thanks

Glad to share my experience!

Service rep did not throughly explain the process to me as far as windshield repair when I dropped my car off 4/5. I was advised that in order for replacement to occur, I would have to file a glass claim with my insurer & present to the rep that claim was filed for repair to occur. I did that the same day and they were able to replace my windshield on 4/11. I was informed 4/12, when I picked up my vehicle that Ford would not accept rates State Farm provided (my insurer) which caused me to pay $1,297.50 out of pocket! I have a $0 deductible plan for windshield replacement through State Farm & opted out of having Safelite replace my windshield originally after learning Ford could do it instead. Had I know how much Ford was going to charge me for the windshield prior to replacement or more on their process in order to have the windshield replaced without having to pay out of pocket, I would have stuck with my original option, Safelite, and not pay out of pocket. I left the dealership very disappointed as I had no expectation of paying for service out of pocket. Please note my car is still fairly new and I have been in and out of the shop atleast 5 times on multiple issues that have yet been resolved.