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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9255 reviews 67%
4 star 3060 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Sandra G.
5 out of 5
4/22/2023
I am , thank you , the car feels better then before, Even at the beginning, I watched the miles go down very quickly, thanks to you, it’s working perfectly fine. Thank you again.
Robert P.
3 out of 5
4/22/2023
I had incorrectly presumed the wheel noise was from a recently installed left front wheel bearing. After the tires were rotated the noise was eliminated and the ride was fully restored. Thank you for your service.
Liana K.
4 out of 5
4/22/2023
You welcome!
Premiere Orthopedic.
5 out of 5
4/22/2023
Service advisor Domingo was great.
Anthony T.
5 out of 5
4/22/2023
Victor was friendly, knowledgeable and very helpful. I got a call when my vehicle was done. I was satisfied with the service.
Ernestine H.
4 out of 5
4/22/2023
I have always be very happy with the service at Ford … Joel is the one who has always help me when I go in to have my car serviced. Service is always good and employees are very friendly … thanks
Steve R.
5 out of 5
4/22/2023
I always appreciate Joel’s friendly and professional assistance. My vehicle service was completely in a timely manner for the price I expected. Joel is my go-to guy for any future service needs for my Ford.
Renata G.
5 out of 5
4/21/2023
Domingo Naranjo is the best of the best, excellent communication, very professional and take care of my vehicle ???? every time giving me the best results.
Adrian T.
4 out of 5
4/21/2023
I’m very happy with the work that was performed on my car. It’s running great thus far. Let’s hope it stays that way.
Justin M.
5 out of 5
4/21/2023
Great service! I was very delighted. Thank you
Ericka R.
5 out of 5
4/21/2023
Service was great only thing I wasn’t satisfied with is that after vehicle was washed it was not dried other than all was great.
Brandon J.
2 out of 5
4/21/2023
Sheldon was helpful but I never got a real answer on why my vehicle wasn’t covered under warranty. The issue is between Villa and Ford. ECM updates effecting the vehicles performance should require the consumer to pay out of pocket for repairs.
Marmion D.
4 out of 5
4/21/2023
Mr. Naranjo went above and beyond the call of duty. His customer service is top notch bar none. He is the only individual to whom I trust my vehicle with. Thank you Mr. Naranjo.
Phyllis N.
4 out of 5
4/21/2023
Glen Kotler is the best. I've been bringing my car there since July of 2015, and he is the main reason that I continue to use Villa Ford for my maintenance. He is very professional, and You should be proud to have him on your team/staff.
White Mechanical.
5 out of 5
4/20/2023
Nice service
Eric H.
5 out of 5
4/20/2023
Very well done by service and sales for this service
Arthur M.
5 out of 5
4/20/2023
Domingo is the only service advisor I trust there.
Irene D.
5 out of 5
4/20/2023
Mingo is an awesome representative. I will always go to him for the services I need
Susan H.
5 out of 5
4/20/2023
I appreciated that Victor kept me appraised with the process. He let me know when there was an unexpected problem that would cost extra but also explained why it was important to take care of it. I appreciated that he kept me informed.
Maria R.
5 out of 5
4/20/2023
Domingo, was very attentive and he understood exactly the problem of my car. He was commited and very knowledgeable .

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