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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9248 reviews 67%
4 star 3060 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Jerry J.
1 out of 5
6/13/2023
Should have been given 2 tired since the car 11,000 miles on it and one new tires diameter will be larger than other three. You do not put on new tire on single axel. Including the fact the other tire of same axel was repaired due to nail damage. Also I had to request tire to be placed on from to prevent possible differential damage. Also I was treated a little rudely when asking if this was going to be done and notified my spouse called to discuss this. I was shut down quickly and abruptly. Told it’ll be handled and it was discussed
Scott J.
4 out of 5
6/13/2023
Work was completed same day with great communication.
Robert B.
4 out of 5
6/13/2023
I have used him many times, and completely satisfied with him
Sequential (.
4 out of 5
6/12/2023
sheldon and Glenn were awesome . they both were very helpful and kept me updated unfortunately ford parts on back order not soo much please let ford k know 4 weeks to get a parts is ridiculous
Jose F.
5 out of 5
6/12/2023
Supreme customer services! Very happy!
Lorette B.
5 out of 5
6/11/2023
Amazing customer service
Alma F.
5 out of 5
6/11/2023
Mingo is very helpful and informative with the information we need to know our vehicle. Thank you
Donna H.
5 out of 5
6/11/2023
I got everything done really fast today!!
Jaime M.
5 out of 5
6/11/2023
Thank you, Domingo is very responsive and attentive.
Douglas P.
5 out of 5
6/11/2023
Always good customer service from Glen
Adrian G.
4 out of 5
6/11/2023
Took my truck in as a walk-in oil change and was done in a timely manner.
Carolyn H.
5 out of 5
6/10/2023
Joel was very nice to deal with.
Abel M.
4 out of 5
6/10/2023
Since I began taking my truck in for service or getting my trifold installed I have had a great experience at Villa Ford with Domingo, he always listens and reacts accordingly to the needs of my truck. You have a great employee working for you.
Patricia K.
4 out of 5
6/10/2023
Carlos is an excellent service advisor. He is articulate and explains mechanical problems in easy to understand language.
Melia M.
5 out of 5
6/10/2023
Great service!
Nicole M.
5 out of 5
6/10/2023
Victor was very friendly
Glenn /.
3 out of 5
6/10/2023
Joel and the tech took care of the problem sooner then expected
Steven B.
5 out of 5
6/10/2023
Joel was outstanding as usual, hats off to him !!! Thanks again. !!
Scott S.
5 out of 5
6/10/2023
Joel communicated with on every step, and made the process quick and easy.
Andrea A.
5 out of 5
6/9/2023
Victor was very helpful.

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