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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9246 reviews 67%
4 star 3060 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Gregg S.
5 out of 5
6/16/2023
Joel kept me informed about my repairs every step of the way!
Stephen M.
4 out of 5
6/16/2023
Joel understands what I needed and provided status of my vehicle. You need more service attendants like Joel.
Stephen T.
4 out of 5
6/16/2023
Carlos was very attentive. He identified some items that were addressed in my previous service that didn’t need to be taken care of at this time. He was also very helpful in tracking down the status of a special order that was originated back in October. Unfortunately it’s still on back order.
Fabiola G.
5 out of 5
6/16/2023
Very helpfull
John A.
4 out of 5
6/16/2023
A fixed my car, it works great.
Lucy F.
4 out of 5
6/16/2023
He always does a good job.
Proffessional Detailers.
5 out of 5
6/16/2023
Thank you for your help. Very much appreciate it.
Janice E.
5 out of 5
6/16/2023
Thank you for the great, friendly service.
Michael J.
5 out of 5
6/15/2023
Service advisor was very professional. My car was ready as promised. Coffee was good. Paperwork was accurate.
Thaddeus S.
5 out of 5
6/15/2023
Domingo was outstanding.
Andy T.
4 out of 5
6/15/2023
I have total confidence and completely trust Joel. That is why I choose Villa Ford to service my vehicles.
Earl V.
5 out of 5
6/15/2023
Domingo was very courteous and helpful. Excellent customer service. Called for to inform me about the progress of my car repair.
Michael E.
5 out of 5
6/14/2023
Quick service. Thanks Victor!
Mary S.
5 out of 5
6/14/2023
Carlos was prompt, professional, & competent
Steve V.
5 out of 5
6/14/2023
Team did great on the first service on my 2022 Maverick.
Jorge V.
5 out of 5
6/14/2023
Si muchas gracias Domingo Naranjo atiende muy bien por eso siempre que llevo mi troca a servicio me dirijo con el gracias
Ricardo M.
5 out of 5
6/14/2023
Always great customer service with Carlos and villa ford.
Spence U.
5 out of 5
6/14/2023
Domingo and Michael were great. They spent the time to help troubleshoot my car with me.
Jerry J.
1 out of 5
6/13/2023
Should have been given 2 tired since the car 11,000 miles on it and one new tires diameter will be larger than other three. You do not put on new tire on single axel. Including the fact the other tire of same axel was repaired due to nail damage. Also I had to request tire to be placed on from to prevent possible differential damage. Also I was treated a little rudely when asking if this was going to be done and notified my spouse called to discuss this. I was shut down quickly and abruptly. Told it’ll be handled and it was discussed
Scott J.
4 out of 5
6/13/2023
Work was completed same day with great communication.

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