Service Center

Real Reviews From Verified Customers

Tania B.
5 out of 5
8/16/2023
Great service
Conrad M.
5 out of 5
8/16/2023
Joe did a great job thank you
Mann Organization.
3 out of 5
8/16/2023
Will be happy to reply n submit
Suk K.
5 out of 5
8/16/2023
I'm very pleased. Thank you
California Roadside.
2 out of 5
8/16/2023
Terrible service i ever had in my life
Janet S.
5 out of 5
8/15/2023
Joel is always wonderful to work with. He is always kind and listens to all my questions and gives me great advice. You should consider him a very valuable employee. I really like the service for my car at Villa Ford. Thank you Janet S
William M.
4 out of 5
8/15/2023
Domingo was awesome . Took care of the issue immediately… Thank You. ????
Gerald R.
4 out of 5
8/15/2023
Your prices for oil and filter are now $107.93 total . I understand about inflation (But) we are senior citizens with (fixed income) . Just letting you know we’re us older people stand . I was looking at your Ford Escape 2003 SUV model with plug in to charge the batt on the floor but I need to run down all the options and colors first . Also looked at your mustang SUV problem is it $76,000 and only goes 250 or 312 miles before it needs charging like the rest of them on the market . I have a 2016 fusion which I bought new from Villa Ford nice car I get 45 to 48 miles per gal . 50,000 miles on it now . But no plug in like the titanium in 2016 . Let you know down the road need time to check it out on line . Joel Angulo did a great job no problem.
Kenny C.
1 out of 5
8/14/2023
My car was there was there for 5 days and only got one phone call updating me on the status of my car. All other communication was initiated by me. Took almost 2 days to get a quote. When the quote did come through it was more than twice the price of all other shops I called. When I brought my car in it was making some strange sounds but I was not having any issues shifting... It was diagnosed as needing a new clutch. When I took the car off the lot the car was nearly undrivable and it was very difficult to get in/out of gear. Overall, a very poor experience that gives me no confidence in returning.
Michael H.
4 out of 5
8/14/2023
Glen is great to work with!
Frank D.
5 out of 5
8/14/2023
Victor was polite, helpful, knowledgeable and friendly. He was great!
Trever A.
2 out of 5
8/14/2023
The main reason I was not fully satisfied was I was waiting for the vehicle to be repaired in your waiting room. And for what was a simple repair it took much longer in my vehicle was not addressed as quickly as I feel it should have been from the time I got there. Yes there was other vehicles that came in before me and a few that came in after me and left before me even. The part which was a horn that needed to be replaced was already in the dealer and that's a fairly quick change on a super duty. But all the staff was very nice and friendly other than just taking a little bit longer than I would have expected or feel it should have. All the other experiences when I've been into the dealer have been fantastic.
Robert D.
4 out of 5
8/14/2023
Outstanding everyone see you next time
Livier V.
4 out of 5
8/14/2023
He keept a good comunication with all the issues of my car and showed support and professionalism all the time. Thank you Victir and thank you Villa Fird for the service provided
Eduardo C.
5 out of 5
8/14/2023
Satisfied
Candelas .
5 out of 5
8/13/2023
Good customer service. Took my car in quickly and before appt. Thanks
Russell P.
5 out of 5
8/13/2023
It was a great experience dealing with Glen a true professional
Ned S.
5 out of 5
8/13/2023
Good job
Luis P.
5 out of 5
8/13/2023
Like always very professional service the only think I missed was the doughnuts for the free coffee lol
Glenn H.
2 out of 5
8/13/2023
Brought car in for recall said part was in then part didn’t work right from factory now have to wait until new one comes in letter said could start fire in front of engine

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