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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9125 reviews 67%
4 star 3019 reviews 22%
3 star 251 reviews 2%
2 star 601 reviews 4%
1 star 596 reviews 4%
Review Us
Miguel M.
2 out of 5
2/7/2026
The truck have a recall and no psrts
Ned S.
5 out of 5
2/7/2026
Service work was completed pretty quickly as promised. Thank you
Jose S.
5 out of 5
2/7/2026
I’m so happy with the customer service Carlos has
Daniel B.
5 out of 5
2/7/2026
As it turned out, the problem I had experienced with my 2015 F-250 were quite extensive. Villa Ford and Chris O'Rourke handled them with total professionalisam and technical expertise.
Patrick R.
5 out of 5
2/6/2026
Rick was good
Jon L.
5 out of 5
2/6/2026
Jane Neuenswander always takes good care of me. Thanks Jane.
Blas C.
5 out of 5
2/6/2026
Good service good people
Joe P.
1 out of 5
2/6/2026
You had my truck for nine days.I personally feel your pricing is at least twenty five %high and then you gave me back a dirty vehicle.
Ada G.
5 out of 5
2/6/2026
Service was quick, workers were very friendly and kind. Information needed for decision was all given
Dan L.
2 out of 5
2/5/2026
He was very polite but after having my truck in your dealership for a week and a half for brake service and to diagnose a small oil leak, I am still waiting for the details regarding the repair estimate to repair the leak which was initially going to be $8000.00!! Chris said he would email this to me with some discount? Hope you understand why my confidence in your service department is not at the highest level.
Jaime M.
5 out of 5
2/5/2026
Domingo is the man, super responsive and communicative!
Gaye H.
4 out of 5
2/5/2026
Chris was extremely helpful and made sure our concerns were addressed. I had mentioned my concern with the hard shifting at each service visit and it fell on deaf ears. Chris listened and set it a priority to get to the bottom of the issue. He was helpful through the whole service process.
Ronald Z.
5 out of 5
2/4/2026
Joel is great- easy to work with!
Frank I.
5 out of 5
2/4/2026
Awesome crew! Thank you
Lisa S.
4 out of 5
2/4/2026
Service and working with Rick was great! Please resolve or remove automated system to make appointment.
Patrick H.
5 out of 5
2/3/2026
Sheldon did an excellent job! He was very professional, knowledgeable, courteous, and friendly, and even arranged for me to be called when my service was completed. I was 100% satisfied. Thank you!
Edward W.
5 out of 5
2/3/2026
Rick takes very good care of me and my car
Freddy S.
3 out of 5
2/1/2026
El dia sabado 1/31/2026 llegue al dillerpara que rebisaran mi camioneta gran las 6am fui la segundo persona que llevo sabiendo que el diller lo habren a las 7am para ser una de las primeras personas en atender y resulta que a la 1.48pm el señora Joel angulo me manda un mensaje diciendome que no me lo iban a rebisar se emperor hasta tarde para decirme que no me lo iban a rebisar y no se me hace justo y para mi fue de mal gusto el servicio y estoy muy molesto
Mike B.
5 out of 5
2/1/2026
Rick was awesome. Straight and to the point. I look forward to having another service done. Thank you.
Marty V.
5 out of 5
2/1/2026
Good service ????

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