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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9125 reviews 67%
4 star 3019 reviews 22%
3 star 251 reviews 2%
2 star 601 reviews 4%
1 star 596 reviews 4%
Review Us
Cheyne B.
5 out of 5
2/11/2026
Carlos is always very responsive and easy to work with.
Michael C.
5 out of 5
2/11/2026
He’s the best service manager I’ve ever worked with!
Charles M.
5 out of 5
2/11/2026
Thank you. Job well done
Daniel S.
5 out of 5
2/11/2026
Thanks for all the communication!
Jose H.
5 out of 5
2/11/2026
excellent thank you
Elias G.
5 out of 5
2/10/2026
Richard was awesome. Thank you Villa Ford
Michael C.
5 out of 5
2/10/2026
Thank you
Erin C.
5 out of 5
2/10/2026
Too good to be true but it was!! So easy and they were so friendly and helpful!
Carol G.
5 out of 5
2/10/2026
Rick was super! Very professional, helpful and friendly. I would request him again. One of the best experiences ever!
Ignacio T.
5 out of 5
2/9/2026
Good service and excellent customer service
Michael O.
4 out of 5
2/9/2026
Rick couldn't have been any more accomodating for my issue. Checked me in quickly and and got me out when I came to pick up my truck.
Dan S.
4 out of 5
2/9/2026
Richard listened carefully to my concerns and found a great resolution to getting my truck repaired.
John H.
5 out of 5
2/8/2026
Jani is a professional & always appreciate the recommendations & the quick turn around times with any issues i have thank you Erick Fernandez John H
Dayna P.
2 out of 5
2/8/2026
I am still waiting for feedback regarding my vehicle that has been in your care for 12 days. Purchased on 1/16, brought it in for service 11 days later and Villa Ford has had it ever since. It has been in your care for 12 days now-you officially have had it longer than I have after I purchased it. Additionally, I was informed that I would be provided updates to which I am still waiting for. From sales, to finance, to service-I am extremely disappointed in the lack of professionalism that Villa Ford has provided so far.
Richard U.
4 out of 5
2/8/2026
Both Jared & Jane showed their desire to be sure both little & bigger things were tended to. Adjusting to an altered schedule, Jared’s documenting a request I made of him unrelated to the recall were both impressive extras.
Martin M.
5 out of 5
2/8/2026
Domingo is the best service man I ever dealt with thank you for always trying to help
Carlos R.
4 out of 5
2/8/2026
Domingo, Customer service is top tier. He has always and continues to provide an outstanding service. Which is why I continue to bring my vehicle to Villa Ford. Thank you,
John M.
5 out of 5
2/8/2026
Friendly and respectful
Troy/Katrina K.
5 out of 5
2/7/2026
Jane was amazing!!! So helpful, full of knowledge and very personable.
Frank B.
5 out of 5
2/7/2026
Rick did an excellent job of keeping me informed and expediting repairs thru along process.

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