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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9125 reviews 67%
4 star 3019 reviews 22%
3 star 251 reviews 2%
2 star 601 reviews 4%
1 star 596 reviews 4%
Review Us
Juan G.
5 out of 5
2/14/2026
Rick was very nice great customer service thank you for everything
Thomas P.
5 out of 5
2/14/2026
Domingo is very professional and very attentive and communicative throughout the process of getting your car repaired. Every time I go there I ask for him because he is the best.
Andrea J.
4 out of 5
2/13/2026
Sheldon was easy to talk to and knowledgeable. He reviewed my needs thoroughly and the options available, with an eye on the value of my time and cost of service. Great experience!
Cinthya D.
2 out of 5
2/13/2026
Do have any resolución at me problem i think is don’t work They don't respect the warranty according to the brand but they put much more policies because you know that their brand doesn't work
John P.
5 out of 5
2/13/2026
Carlos was great!
Moises N.
5 out of 5
2/13/2026
This is not the first time Richard has attended to my vehicle needs. He's a petty smart guy.
Bruce L.
5 out of 5
2/13/2026
Domingo made our service experience as efficient and pleasant as possible.
Jon L.
5 out of 5
2/12/2026
Janie always help me get great service.
Matthew G.
5 out of 5
2/12/2026
You guys make it easy!
Jeffrey L.
4 out of 5
2/12/2026
Richard went above and beyond to ensure my car was fixed properly and to my satisfaction. He even made sure my Ford Pass Points were applied to my final invoice, saving me money. Being retired and on a fixed income, this was absolutely outstanding! Future appointments for service on my car, I will be asking for Richard by name!
Clint B.
5 out of 5
2/12/2026
Friendly and kept me up to date
Oscar S.
5 out of 5
2/11/2026
Good customer service.
Jose L.
5 out of 5
2/11/2026
Joe was friendly and efficient.
Lori B.
5 out of 5
2/11/2026
He was great and very helpful
Sean F.
5 out of 5
2/11/2026
Sheldon Cope was great. I would highly recommend him as a survive advisor to any of my friends and family.
Luz M.
1 out of 5
2/11/2026
I paid good money for my vehicle. It’s disappointing knowing to have Mecanic problems in just months of purchase it brand new. My AC still making not common noises and in my opinion there’s something off with my brakes.
Schirmacher .
5 out of 5
2/11/2026
Rick was the best. Very cordial, tell hom thanks again for his help.
Karen K.
5 out of 5
2/11/2026
Richard was so helpful and kind!!
Victor S.
4 out of 5
2/11/2026
I have nothing but great words to say about Domingo. He is an awesome service advisor and a wonderful person. Villa Ford is very lucky to have an individual like him working there.
Vanessa V.
5 out of 5
2/11/2026
Experience was great. Andrew R. was extremely tentative and helpful.

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