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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9231 reviews 67%
4 star 3051 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Elsye A.
2 out of 5
10/17/2023
No updates, changed information he gave us. Didn’t return emails or phone calls. Rude and abrupt. Highly dissatisfied in the entire experience. Especially since our car was there for a week with little to no communication unless we called and spoke to someone else.
Chirag P.
4 out of 5
10/17/2023
Domingo was knowledgeable and attentive. He started working on my car even before I got to the dealership to drop off the keys. He kept me updated on the progress of the work and had the issue fixed well before the estimated time. Definitely recommend Domingo and will be working with him for any future service/repair needs.
David V.
4 out of 5
10/17/2023
Very easy and completed before promised. This is why I keep recommending Villa Ford!
Larry L.
5 out of 5
10/17/2023
Working with Glen was great!
Bill C.
5 out of 5
10/17/2023
Thanks
Mark D.
4 out of 5
10/17/2023
Glen got it handled
Jeffrey L.
5 out of 5
10/17/2023
Excellent service
Tom T.
5 out of 5
10/17/2023
Communication was excellent! Will request Domingo on future visits
Randy/ Seventy7.
1 out of 5
10/16/2023
Unable to complete job without issue. Oil leak after oil change and had to bring into service which is a waste of time. This fix will take multiple days since they cant get it together.
Mengxue X.
5 out of 5
10/16/2023
Thank you!
Larry T.
5 out of 5
10/16/2023
Carlos delivered excellent service...above and beyond my expectations!
Sara G.
5 out of 5
10/15/2023
Joel was professional and diligent in communicating updates.
Catherine R.
5 out of 5
10/15/2023
Thank you for getting my car in at an timely matter ????Victor was very helpful with information on my car????thank you
Justin M.
5 out of 5
10/15/2023
Very responsive and helpful service.
Gaye H.
5 out of 5
10/14/2023
Glen was very kind and pleasant to work with. Listened my concerns and addressed them. I was very happy with his customer service.
Jeanette P.
5 out of 5
10/14/2023
Very kind/and professional
Efren M.
1 out of 5
10/14/2023
You need better equipment you technician claims that he's scanner won't read my tires sensors whoever call me claiming the technician diagnosis said I need 4 sensors are bad and I need 59 install all 9f them new.. I call another place and their scanner works so they fixed my tires thanks for asking..
Victor D.
5 out of 5
10/14/2023
Jane is an excellent service advisor and a pleasure to work with.
Smithson Electric.
1 out of 5
10/14/2023
Joel was very rude and condescending. Unable to answer my questions insulted me as I left
Cleveland Plumbing.
5 out of 5
10/14/2023
Thank you Glen! 5??

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