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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9227 reviews 67%
4 star 3049 reviews 22%
3 star 253 reviews 2%
2 star 605 reviews 4%
1 star 604 reviews 4%
Review Us
Sheldon A.
4 out of 5
10/19/2023
Far better service and customer care than any other Ford dealership. Special thanks to Sheldon who took the time and listened to my needs and concerns. -Thank you all for doing a job right. ????
Valencia, Jose.
5 out of 5
10/19/2023
Attentive, very resourceful and keeps you on the loop every step of way . Returns call promptly and give accurate updates.
Pedro R.
4 out of 5
10/19/2023
Too much time waiting for parts from storage. Thanks.
Domingo N.
5 out of 5
10/19/2023
Great job
Leslie S.
5 out of 5
10/18/2023
Sheldon is wonderful. I am so grateful for him and his help to my son with his car.
Didier D.
4 out of 5
10/18/2023
Carlos as always excellent work. I don't take my cars to any other Ford dealer even though there are several near by. I live 1 hour away.
Anthony T.
5 out of 5
10/18/2023
The service was easy in easy out, service reps are very helpful and courteous. The service was an all around great experience. Anthony
Jose M.
5 out of 5
10/18/2023
Victor is always very helpful.
Bryan H.
5 out of 5
10/18/2023
Sheldon was great.
Oc Concrete.
5 out of 5
10/18/2023
Victor was awesome and the tech (I wish I could remember his name) was very informative and knowledgeable! I really enjoyed working with both of them! Jimmy mock
Ryan W.
5 out of 5
10/18/2023
Great Job!
Patrick C.
1 out of 5
10/18/2023
Im only unsatisfied with how long it took to complete the repairs. Not with the service as a whole.
Tony C.
5 out of 5
10/18/2023
Great service
Paul S.
5 out of 5
10/17/2023
Great customer service. Thanks
Elsye A.
2 out of 5
10/17/2023
No updates, changed information he gave us. Didn’t return emails or phone calls. Rude and abrupt. Highly dissatisfied in the entire experience. Especially since our car was there for a week with little to no communication unless we called and spoke to someone else.
Chirag P.
4 out of 5
10/17/2023
Domingo was knowledgeable and attentive. He started working on my car even before I got to the dealership to drop off the keys. He kept me updated on the progress of the work and had the issue fixed well before the estimated time. Definitely recommend Domingo and will be working with him for any future service/repair needs.
David V.
4 out of 5
10/17/2023
Very easy and completed before promised. This is why I keep recommending Villa Ford!
Larry L.
5 out of 5
10/17/2023
Working with Glen was great!
Bill C.
5 out of 5
10/17/2023
Thanks
Mark D.
4 out of 5
10/17/2023
Glen got it handled

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