Domingo is always great to work with. His dedication to give the best service is why I always come back to him, he’s there to answer any questions and communicate everything happening with the vehicle.
Carlos has been but kind and helpful making sure I’m comfortable with the service provided!
Carlos muchas gracias por su buen servicio
Carlos is a top notch employee. He has taken care of me every time I have taken my vehicles in for service. He always goes above and beyond with his customer service. A definitely A+ employee!!
Well done. Very satisfied with service.
Very accommodating with my appointment and requests. Provided constructive recommendations to expedite my departure following service.
Kirk
The tech left grease all over my truck. I had to take my truck to the dealership when he was done to reset my oil change and to adjust my windshield wipers. I had the recall done for the wiper motor and he left the wipers up about 4” from where they should sit.
Glen and work were great the fact after purchasing a warranty that I was told EVERYTHING would be INCLUDED but the tires, we decided to purchase the warranty that I NEVER would have purchased if I had to pay for work to get done. Having grown up in the car business I knew not to purchase that warranty but could not pass up with that deal. Boy was I WRONG. NEVER AGAIN! Please explain why this is the case.????
Rick was very helpful with my check-in and followed up when my vehicle was ready.
Domingo's customer service was exceptional. He is courteous, helpful and very professional and is great to work with. His personal attention and care made my service appointment very easy.
Yes very satisfied with the service I received Tony was very helpful definitely will recommend to others
Tony was courteous and receptive as soon as I walked in. He told me what could be done, when to expect completion, and that he would check my extended warranty for its coverage. He was prompt with everything done and everything said to me.
This is the best team member to have working for you Thank you domingo for youe awesmoe service
Keep it honest, Tony and we’ll be working with you for a long time!
I asked to be called about the air filter and cabin filter, was not called. Asked for no def and was charged $32.00 for 0.04 of a gal. Not happy about this service.
Domingo was amazing when up and beyond for me, which I much appreciated. He kept with good communication and updates and returning my phone calls, which is another thing that is much appreciated.
Glen was a good guy. I met him the last time I had a recall item in passing. Professional as well. He was able to eyeball my tires and determine I need to get them replaced, hr even offered a recommended tire. I did not end up buying them but I appreciated his input.
I was ready to spend the day working from the auto center, thats what I did last time. He offered to get me a Lyft ride home because he expected to have the car all day. It was much better working from my own office.
By the time lunchtime came around I received a call from Glen notifying me my car was ahead of schedule and verifying of it was a good time to have my vehicle dropped off. I was in my washed car before 1pm. This was faster than the first recall repair I had completed over a weekend and I really enjoyed the experience and Glen's help.
Now tell your people to bring back the Ford Fusions.
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