Mingo was absolutely terrific!!!! Especially with the car being delivered, just awesome.
As always Mingo is the best, we believe he is the top service provider for your business.
Thank you.
Once again Janey understood my dilemma and was able to move the car through the oil change cycle in an expeditious manner resulting in me being on time for my next appointment. And the car was washed also. Thank you Janey.
Best sales person. Amazing.
Carlos has been our service rep before and he is fantastic! Very helpful! If we have issues in the future I would ask for Carlos!
Communication was really good by Richard. I have not had similar experiences at Villa Ford in the past and appreciate him answering my questions and was able to explain the process.
Jane always delivers great C/S and if we have questions she doesn't know, she will find someone who does. She is fantastic at this job!
Tony was fabulous. The issue with my vehicle was much more complicated and costly than I expected but Tony explained everything clearly, and did all he could to ease a difficult situation.
He went above and beyond, confirming the reasons Villa Ford is the only place my beautiful F150 is serviced.
Richard is an asset to your dealership. Wish all reps, in all businesses were like him.
Vic has always been the BEST and great to deal with. He is very good about letting you know what is going on and is spot on for what you are expecting.
Thank you Vic.
Making an online apt was easy, check in was easy and the gentleman who took care of our Edge was great. Answered all my wife’s questions and offered information about our warranty. Car was done in a timely manner as well. The gal who was assisting with the courtesy Lyft was very personable and friendly. We will continue to come to Villa Ford of Orange for any maintenance. We are a two Edge family and we absolutely love our cars!
All around great experience and very knowledgeable people one of the most professional places I’ve ever been
Domingo was very helpful.
My suggestion for the future is to return the car with the battery charged. The car was returned to me with 20% charge. I couldn’t use the car until I charged it. It was at the dealership for a week and over the weekend. Someone could have plugged it in to charge at some point.
Glen is always very helpful and knowledgeable about the services need and provide by Villa Ford. I came in late in the day and he got me right in for an oil change and diagnostic check. Glen is very nice guy and it’s a pleasure working with him keeping my ford truck going!
Quick and easy oil change.
Exceptional customer service from Joel. Very friendly and kept me in the loop with my car status.
This is the first time I have even wanted to fill out a survey for Villa Ford.
Vic went above and beyond for the recall repair by taking me even though I messed up the appointment date, keeping me informed of the progress and setting up a rental car for the inconvenience. The only negative comment is when I pull up for service I’ll not sure if I’m to wait in the car or go in. When I go in nobody acknowledges me until I had to ask to be helped.
Jane was very easy to work with.
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