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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9208 reviews 67%
4 star 3045 reviews 22%
3 star 253 reviews 2%
2 star 604 reviews 4%
1 star 603 reviews 4%
Review Us
Brian P.
4 out of 5
5/29/2024
Jane is great. Have worked with her on several Vehicle leases with Villa Ford.
Robert G.
5 out of 5
5/28/2024
Always first class
Elizabeth Y.
5 out of 5
5/27/2024
I appreciate all your help Carlos. Thank you!
Nick R.
4 out of 5
5/27/2024
I don't even like Ford Cars. But I love this dealership they are movers and shakers
Mary Sumiko.
5 out of 5
5/26/2024
Vic was very professional and provided feedback for mynnext visit. Thank you!!
Sandra S.
5 out of 5
5/26/2024
Jane was very helpful and great! I appreciate her service.
Robyn B.
4 out of 5
5/26/2024
Victor is the main reason I come back to Villa for my service and parts. I had a bad experience with another service advisor there and fortunately Victor saved the day. I’m forever grateful.
Erik W.
5 out of 5
5/26/2024
Excellent customer service
Carlos D.
5 out of 5
5/25/2024
Vic was very helpful. He kept me informed on the progress of my vehicle , every step of the way. He is fantastic.
Bruce B.
5 out of 5
5/25/2024
Glen was great! Helpful and thoughtful while being quick at the same time. Thank you!
Angelica R.
5 out of 5
5/25/2024
Glen was courteous, knowledgeable, and helpful.
Anthony C.
5 out of 5
5/25/2024
Vic did a good job keeping me updated with the progress of the repairs .
Rodrigo M.
5 out of 5
5/25/2024
Victor went above and beyond!!! He did a great work and my car was done very fast. Would highly recommend him. 10/10
Ranguel T.
5 out of 5
5/25/2024
Great service, great communication fast service, what else yoy. Cam ask for
Arthur C.
2 out of 5
5/24/2024
service was fast bot doesn't seem to have fixed alarm problem
Thomas B.
1 out of 5
5/24/2024
I was charged for a service that was not performed and had to fix it myself. Called for refund and had to return in person to get it. My F150 was in the shop for 2-1/2 weeks for what should have only been 3-4 days.
Lynne S.
4 out of 5
5/24/2024
So appreciate the informed and honest help by Tony. Appreciate the customer service, allowing me to drop off my car and arranging Lyft to get me to work and then drop off my car at my work. Disappointed by Ford continuing to use lug nuts that require replacement and not recognizing that the materials are poor and even defective. Very disappointing. They need to honor and stand behind their products and those they chose to have installed within their automobiles, even if manufactured by others.
Gerald B.
5 out of 5
5/24/2024
Domingo takes care of me.
Gilbert A.
4 out of 5
5/24/2024
Domingo went above and beyond to help us out! Every time we visit this beautiful dealership, we have nothing but good experiences. Thank you all.
Helen N.
4 out of 5
5/24/2024
Janey is awesome!

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