We’re having trouble getting out of the screen showing information about
How to do work on the car! I am not sure why that was showing on the dashboard!
Joel is a very competent and professional service advisor. I am very pleased to have his assistance.
J M Cervantes
Domingo is a profesional very informative and a trusty person thank you
Thank you to Domingo for making my vehicle was taken care of in a timely manner.
Villa Ford did an amazing job and provided me with a very clean loaner vehicle while my suv was in for service. They replaced my transmission which was under factory warranty and it only took a week. Great staff!
Everything was taken care of and completed in an appropriate amount of time.
Glen, greeted us very professionally and at the same time friendly. Car was done before the promised time. I love coming to villa ford service dept you guys rock .
Your service was fast, but the open recall was not completed. Changing 2 wiper arms shouldn't take much time but service said I would have to leave my car. This recall has been open for my last 3 visits and I have not been called and the arms still have not been replaced.
Service was fast and affordable
I have received the worst customer service from Ford Dealership(s). I was in an accident in of my 2 Ford escapes in Oregon. The car was totaled. When the 2 escape made it to Oregon I took it for servicing. Tires, balanced and aligned, oil change etc., while waiting I looked at 2024 Edge and Lincoln Aviator. I needed a 2nd car. My car was ready I drove home. It didn't like the way my car was pulling. I took it back to Dealership they serviced it. When driving home I couldn't believe I was driving the same car. It was worse. I called Dealership immediately. I'm taking my car to Dave Wilson. I brought my car in today and told Joel what was going on, he gave me est of $195 just to have my car looked at. I bought Mt car from you guys. I am 4th generation Ford owner. I have never been so dissatisfied from Ford. I will not be buying a Ford in the future.
I’ve been getting serviced at Villa Ford for years now and every time Joe has been there to explain in detail and line by line with progress reports. Even better now with the new coffee machine
Carlos was great to work with. I had to reschedule my first appt and he was very understanding/helpful. He made for an easy drop off and pick up (delivery) experience.
Glen is the best service representative I've had the pleasure of knowing. He is completely committed to insuring my truck was professionally serviced. He recommended all the needed services. I completely trust his knowledge and judgment. His level of interest and expertise is much appreciated. Sincerely, Herman K
Villa ford always provides me with great service! Ty well done!
Glen was very personable and great at his job. Filled me in on all aspects of the service.
Your service team is Great!!! Thank you!
Efficient process good communication
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