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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9193 reviews 67%
4 star 3040 reviews 22%
3 star 252 reviews 2%
2 star 604 reviews 4%
1 star 603 reviews 4%
Review Us
Daniele S.
4 out of 5
11/8/2024
Carlos is an exceptional listener who takes the time to fully understand my needs and concerns. He patiently answers all of my questions, no matter how small or complex, and ensures that I feel heard and understood throughout the entire process.I also appreciate him returning my calls in a timely manner. Overall, I am extremely satisfied with the level of service I have received from Carlos. He is a true asset to your team, and I would highly recommend him to anyone in need of assistance.
Marmion D.
4 out of 5
11/8/2024
Domingo is and always has been my go to tech. To say he's good at what he does is an understatement. He's never let me down. Fantastic hard worker. Customer service at its best. Thank you Mingo.
Thomas H.
5 out of 5
11/8/2024
Thanks Carlos for your personalized and attentive service, its always a pleasure.
Vincent J.
5 out of 5
11/8/2024
Very satisfied with the professionalism and service provided.
Ken D.
5 out of 5
11/8/2024
Domingo is awesome and truly the only person I will work with and trust with my vehicles
Joshua H.
5 out of 5
11/8/2024
Amazing customer service !!!!
Christine S.
5 out of 5
11/8/2024
Carlos was helpful, efficient, and knowledgeable. It was pleasant doing. Business with him.
Ben B.
5 out of 5
11/7/2024
Joel always provides great service. Been relying on Joel for over a decade.
Patrick H.
5 out of 5
11/7/2024
Great service
Gary W.
5 out of 5
11/7/2024
As always, Sheldon was FAST...EFFICIENT....& FRIENDLY ! What more could I ask ? The Concierge Service is a really nice added touch....
Jose S.
5 out of 5
11/7/2024
He was a great help and gave me updates concerning my vehicle.
Grant L.
5 out of 5
11/7/2024
Mingo always takes care of everything! Great service and quality workmanship. Thank you!
Miguel S.
5 out of 5
11/7/2024
Domingo is great! Thank you for all of your help Very professional and knowledgeable! Very pleased!
Harriet A.
5 out of 5
11/7/2024
Glen was great. He accommodated my time limitations, was very good at explaining things to me, & I felt he was honest, friendly, & professional.
Claudia R.
1 out of 5
11/7/2024
They couldn't solve the problem that caused me to take my car
Jerrie H.
5 out of 5
11/7/2024
Very fast and efficient
Ruben R.
5 out of 5
11/7/2024
Was very professional and courteous answered any questions I had I was satisfied with the experience
Julio G.
5 out of 5
11/6/2024
Glen and all the service staff I interacted with were very friendly , professional and delivered the best customer service. Thank you!
Israel L.
5 out of 5
11/6/2024
I like the service that Villa Ford gives me and I also like the professionalism of Carlos Ibarra
Dmd Communications.
5 out of 5
11/6/2024
He is the best service provide at Ford that I have had in the last 20 years !!!

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