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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9192 reviews 67%
4 star 3040 reviews 22%
3 star 252 reviews 2%
2 star 604 reviews 4%
1 star 603 reviews 4%
Review Us
Steven K.
5 out of 5
11/21/2024
Check in for my appointment was quick and Domingo was friendly, helpful and efficient. The service was done in the timeframe expected which is important since I was waiting for the car service.
Andre B.
5 out of 5
11/21/2024
Satisfied with car service
Horatio C.
5 out of 5
11/21/2024
Domingo did an incredible job and provided incredible customer service. Definitely going to keep bringing my truck to see you guys.
Christopher H.
5 out of 5
11/21/2024
Service Advisor Richard was easy to work with and professional. He did what he promised and was just a nice guy. Great experience. Thank you
Helen R.
5 out of 5
11/21/2024
Very professional and helpful. Answered all my questions.
Michael C.
5 out of 5
11/21/2024
Jane is the only reason I have my truck serviced at Villa Ford. She is professional and extremely knowledgeable. I don’t typically trust service advisors but I do trust Jane.
Edgar Z.
5 out of 5
11/21/2024
Domingo naranjo es el mejor Te atiende súper bien y es muy amable y sabe de su trabajo
Luis R.
5 out of 5
11/20/2024
Attentive and updated me on the progress of the work.
Fischer Protection.
5 out of 5
11/20/2024
Thanks. Great Lady!
Abril A.
2 out of 5
11/20/2024
1st is wasn't Sheldon who helped and Joel who helped me. Did ynot call to notify me about anything. I had to call and pay my own Lyft ride back and from all the complaints, he did not go put of his to explain anything. Terrible service and time wasted for really nothing.
Alfred M.
4 out of 5
11/20/2024
Carlos is amazing! He’s always attentive and takes care of me each and every single time. It’s because of Carlos that I don’t go anywhere else to have my Raptor serviced. The entire Service Department is solid. They’re fast and efficient and has never let me down. Thank you all for your amazing level of professionalism. Thank you. ????
Brandon B.
4 out of 5
11/20/2024
Joe was great and kept me updated on progress. Truck is driving well now and I appreciate my issues being resolved.
Brenda P.
5 out of 5
11/20/2024
Good service went beyond
Krystel B.
5 out of 5
11/20/2024
Great service representative
Robert G.
5 out of 5
11/19/2024
Always the best
William M.
4 out of 5
11/19/2024
When my F150 was serviced last time and this time the window service sticker was not changed either time. I went to Janey and she got the matter resolved. Thank you Janey
Nathan N.
4 out of 5
11/19/2024
Great service didn’t have to wait to long all the staff were friendly and providing any information I needed on hand thank you everyone !
Luis J.
4 out of 5
11/19/2024
Carlos was extremely helpful, friendly and professional. It was my first time buying a brand new truck and honestly he made it a great experience when I needed to take care of an issue. I felt very confident in purchasing my vehicle from Villa Ford.
Thanh N.
5 out of 5
11/19/2024
Great service!
Gonzalo G.
4 out of 5
11/19/2024
He's a kind man.

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