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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9192 reviews 67%
4 star 3040 reviews 22%
3 star 252 reviews 2%
2 star 604 reviews 4%
1 star 603 reviews 4%
Review Us
Mike P.
2 out of 5
11/27/2024
Domingo was fine. It’s the **** with the burned ear that’s a ****! Dudes got zero customer service skills. Must be a dei hire.
Tam L.
4 out of 5
11/27/2024
Vehicle repairs can be expensive so I only trust my Ford to Villa Ford of Orange. I feel confident in the work that they do and I have never been disappointed.
David P.
5 out of 5
11/27/2024
Richard is very customer oriented. He’s a good guy, polite and attention to detail. He is ann important asset to your service department.
Daniel V.
5 out of 5
11/27/2024
Domingo always goes above and beyond and I know my vehicle is in good hands with him.
Sando M.
5 out of 5
11/27/2024
So happy thank you Carlos
John W.
5 out of 5
11/27/2024
Glen is great and the service was completed efficiently
Kathleen J.
5 out of 5
11/26/2024
Friendly, informative, patient, knowledgeable! 5 STAR!
David P.
5 out of 5
11/26/2024
Glen Kotler is the best service advisor I have ever worked with. He is the best.
Ryan D.
5 out of 5
11/26/2024
Great customer service. All my needs were addressed and I was notified promptly when my truck was complete. Thank you
Darlene S.
5 out of 5
11/25/2024
Great job, thank you ????
Department Of.
4 out of 5
11/25/2024
Great service . We just had a delay , took the car in on Thursday 11:00 AM. We were informed it would be ready in 3 hours and then updated that would not be ready until next Monday .
Raymond M.
5 out of 5
11/25/2024
Glen Kotler is the best! And I’m super satisfied with the work his done! I’ll always come back! Super happy thank you.
Luiz A.
5 out of 5
11/24/2024
Kind and friendly employee that is knowledgeable and extremely helpful. Best experience I've had with Ford yet.
Sigler R.
5 out of 5
11/24/2024
I have been doing business with Mr. Navarro for some time now since he's been with Ford and throughout these years he has always come through and provided excellent service. He truly is an acid to the Ford family.
Joe M.
5 out of 5
11/24/2024
Very satisfied with service and ability to get ride home and car delivered.
Sandy R.
5 out of 5
11/24/2024
Domingo was very courteous and professional, he was very friendly and helpful. I appreciated him.
Laurie M.
5 out of 5
11/24/2024
Great
Adrian S.
5 out of 5
11/24/2024
Thank you
Dawn C.
5 out of 5
11/23/2024
Awesome…as always. Thank you!
Adam E.
2 out of 5
11/23/2024
I went to pay my invoice and didn’t get so much as a thank you.

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