Rick was very helpful and thorough! He was transparent and helpful from the start. Great guy! I’ll be going to him from now on’
Joel is the best. When coming in for any service, I seek out Joel because of his great customer service. That is not to say the others are not, but when you find someone who provides great service, you tend to stick with them.
Jose, my service advisor, was friendly and helpful.
Very satisfied with my recent visit at Villa Ford
Upon receiving my vehicle, the drivers door was dirty on inside and I had grease on my steering wheel.
Richard was awesome, very knowledgeable and professional.My vehicle was done faster than expected and I got it back cleaner than I brought it in.Your four dealership will be my new dealership from now on
Carlos is wonderful to work with. It is greatly appreciated
Great service and Glen Kotler is the best service adviser I've ever had. He had been my adviser since I purchased my car. VILLA Ford
should be proud to have him as part of their team.
Carlos was very communicative, and explained everything thoroughly.
Carlos and everyone else were amazing. I will definitely be going back to Villa Ford.
The issue was not fixed about my car not starting. I’ve been having this issue on and off for 3 years and have had 6 batteries replaced in this 2020 car. The tech and Joel both witnessed after I dropped it off it would not turn over and then proceeded to tell me days later that there’s nothing wrong. I have to take it to a new dealer now and won’t be back to Villa Ford. It’s a shame. I bought the car from Villa Ford and liked the service and the people I have had up till recently. Calling me to tell me that the car is fine and nothing is wrong after they witnessed it is ridiculous and an insult to me as a car guy. I have half a mind to contact the Bureau of Automotive Repairs. I have to continue to drive around with an expensive, and unnecessary jump box because I keep getting stranded. I love my GT350, but when it turns over. Otherwise it’s a hassle. Unfortunately I will not be returning to Villa Ford in the future due to lack of confidence in their ability to fix and diagnose my car.
Glen is an asset to Villa Ford
Got me in and out quick with a quick patch job on a screw in my tire!
Went in to get an oil leak checked out. Received an oil change and inspection for $400 but Received no diagnosis. Was just told to come back but could not book an appointment for me...
Keep up the well done job
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