Service Center

Real Reviews From Verified Customers

Juvenal D.
5 out of 5
1/1/2025
Domingo is always very attentive and provides updates in a timely manner!
Steven R.
5 out of 5
1/1/2025
Richard Justus kept me informed and u updated as often as possible with my vehicle status. I would happily recommend Richard and Villa Ford to my family and friends for all their automotive needs. Steven R
Greg M.
2 out of 5
1/1/2025
I will say and appreciate your service advisors communication and commitment to customer service. Rick went above and beyond when your service technician was "unable" to communicate with the vehicle Rick made every attempt and effort to correct the supposed problem. Although it was shown using the OEM software from Ford there was absolutely no communication concerns. I am extremely disappointed in the lack of efforts made by the technician and believe he may also be at a loss in knowledge of the Ford IDS and FDRS operating systems. Your technician was quick to blame everything except his abilities to properly diagnose and resolve any concerns. Including requesting additional unnecessary diagnostic labor time for a problem that did not exist. The ethics of your technician are very questionable at best. I would recommend you invest in more training for your technicians as I hope they do not take advantage of other customers who may not be as knowledgeable.
Elizabeth A.
5 out of 5
1/1/2025
Excellent service by all staff members I came in contact with.
Rivera Snachez,.
5 out of 5
1/1/2025
Friendly and helpful people
Joaquin A.
5 out of 5
1/1/2025
Berry good
Tom D.
5 out of 5
1/1/2025
Thank you Glen! Excellent communication and so happy that my truck received such great service. Very happy for the wash. Thanks again!!
Leanne A.
5 out of 5
1/1/2025
Always a positive experience.
Jimmy V.
4 out of 5
1/1/2025
Sounds good
George K.
5 out of 5
12/31/2024
It’s my second service for the truck since I purchased it in a spring. Both times were with Joel Angulo. He’s one of the best serviceman I’ve ever dealt with. He’s quick, friendly and professional.
Ignacio T.
5 out of 5
12/31/2024
Good service
Julia E.
5 out of 5
12/31/2024
Domingo I amazing
Stuart A.
5 out of 5
12/31/2024
Joel and Glenn were great.
Luis P.
5 out of 5
12/31/2024
Glen was very knowledgeable and was very helpful with great attitude
Mark B.
5 out of 5
12/31/2024
My first time at Villa Ford just taking my daughter’s car for an oil change. Rick was great. I told him I would be waiting for my car and he got me in and out in an hour. He’s an excellent service rep! Thanks
Travis B.
4 out of 5
12/30/2024
Had a great experience at Villa Ford
Michael C.
5 out of 5
12/30/2024
Domingo was great. Thank you!
Miriam C.
5 out of 5
12/29/2024
Thank you! Good service!.
Michael S.
5 out of 5
12/29/2024
Phenomenal service and communication
Gerardo S.
4 out of 5
12/29/2024
Carlos is the best!!

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