Always a pleasure dealing with Carlos Ibarra; his customer services always outstanding. Thank!
Domingo provided excellent service! He ordered my tire and it came in on the same day. I was able to get my tire replaced all in one day. Thank you Domingo for your help my car.
Carlos and Villa Ford continue to exceed all expectation of a dealer. I am so thankful for the rapid response and open communication via phone calls as well as text conversation. I have never had a dealer experience like the experience and level of service and attention of Villa Ford. Thank you Carlos of everything you have done for me. I truly appreciate it.
Listen to all my concerns, got them addressed and had the vehicle done in a timely manner
Glenn is a man of his word
Very friendly and wonderful service.
Richard was very helpful and was able to get my car back to me faster than expected
Sheldon was very professional and helpful. I will ask for him in the future. Thank you.
Very helpful, I got the work done in a timely manner.
Thank you for your professionalism and thank you to the entire team of Villa Ford including Ford motor company
Rick was very helpful and prompt with all follow up calls.
Joe G. was excellent to work with!!
The service was great. I also was offered a car wash and delivery. Everything is fine. Everything was fine but when my car was delivered, my car was unwashed. That’s the only thing.
For the work I had done, the timing was reasonable, almost 3 hours. It felt like the mechanics were moving the cars fast with how many people cucled through the lobby, a faster pace than my previous experiences. Price was reasonable too.
As always, Sheldon was able to make an appointment for my vehicle that fit my schedule. Having it delivered to my house after the service was completed was fantastic. Sheldon is a great service writer, who makes his customers feel like family. Thank you.
Mr. Cope was courteous and humorous from the moment he met me. He told me what was wrong, how the technician would diagnose it, and what to expect. He called several times with updates. All in all it was a terrific experience.
Mr. Sheldon Lavern Cope was very attentive, professional and helpful with information regarding the problem with my car !!
I was told it was all covered under my premium warranty, then was told Total due was $ 601. And some change from the cashier. My truck was there 20 days the first time we had it back 3 days because of the holiday and weekend and then you've had it another. Now 20 days, a total of 40 Days today. and I don't have the $601. to give you yet, Monday will be the soonest I can come up with it. But it will also kill me with other bills. All of it should have been covered under warranty. I had nothing wrong with my brakes at all before you guys had to rebuild my transmission. I feel like it was one of the mechanic's faults for breaking my brake line.
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