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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9189 reviews 67%
4 star 3038 reviews 22%
3 star 252 reviews 2%
2 star 603 reviews 4%
1 star 602 reviews 4%
Review Us
Peter C.
5 out of 5
1/24/2025
Very satisfied with service.
Sam V.
5 out of 5
1/24/2025
He is an awesome advisor. He was prompt and helpful and kept me involved throughout.
Ghislain S.
5 out of 5
1/24/2025
My service manager was delightful and the process was smooth and easy. The service technician was fantastic, quick and nice. I was very impressed.
Eleanor /.
5 out of 5
1/24/2025
Good experience. Professional service writer. Appointment worked out well!
Eric L.
5 out of 5
1/24/2025
Sheldon was great. Communicative and honest. Services time was much longer than expected.
Lori H.
5 out of 5
1/24/2025
Glen was very helpful and friendly
Oscar B.
1 out of 5
1/24/2025
Had some concerns with my cilajet ceramic coating asked her to call me back and never heard from her again
Stephanie J.
4 out of 5
1/24/2025
I received an amazing customer service from Richard Justus, the best I had so far since I started being client of Villa Ford.
Heather P.
5 out of 5
1/23/2025
Carlos is the absolute best!!! He made the entire process of repairs and communication with warranty coverage seamless.
Healthcare Technology.
5 out of 5
1/23/2025
Richard Justus is the definition of customer service. It’s a pleasure working with Richard and it’s because of him that we will continue to do business with VillaFord.
Mary N.
4 out of 5
1/23/2025
Joel listen to my concerns about my car. He followed up on the status of my car and gave me my options in a timely manner. He was very kind thoughtful and considerate through my entire process with him
Dario A.
5 out of 5
1/23/2025
Great communication
Keith R.
5 out of 5
1/23/2025
Glen is very friendly and very efficient He’s a valuable asset to your.dealership
Phuong T.
5 out of 5
1/23/2025
Domingo is a very good service advisor. He is very honest, helpful, offer top notch customer service as well. Highly recommended
Erik H.
5 out of 5
1/23/2025
They went to great lengths to take care of me ????
Arnold H.
4 out of 5
1/22/2025
Domingo was very good at letting me know when another issue happened to pop up with my vehicle.
Jerry C.
4 out of 5
1/22/2025
it should hear done on friday, not monday.
Inc. I.
5 out of 5
1/22/2025
Carlos has great communication and is vey helpful
Mark P.
5 out of 5
1/22/2025
Richard Justus and team is really kind and helpful. Thank you for taking care our vehicle
Ramon S.
4 out of 5
1/22/2025
Mingo was charismatic, competent and provided superior service. He is a true professional and Villa Ford is lucky to have a customer service centered agent with his skill set. He provided expertise and shared updates that ensured transparency and that I had realistic expectations.

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