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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9171 reviews 67%
4 star 3035 reviews 22%
3 star 251 reviews 2%
2 star 603 reviews 4%
1 star 600 reviews 4%
Review Us
Paul D.
2 out of 5
5/19/2025
Poor communication
Moises F.
5 out of 5
5/19/2025
Excellent customer service.
Andy M.
5 out of 5
5/19/2025
I am very satisfied with the prompt service I received. They had my car in and out for its oil change. That’s why I trust only the dealer service department. They have the knowledge about by Explorer. Thanks again for your service.
Daniel S.
5 out of 5
5/19/2025
Rick was great!
Technick Llc.
5 out of 5
5/19/2025
Amazing work on my truck keeping it going fair pricing
Calvin W.
5 out of 5
5/18/2025
good service. 100% better than Tesla's service.
Deanna G.
5 out of 5
5/18/2025
Carlos Ibarra and the team were very helpful and polite. I love the ease and consistency of your mobile service
Dennis Z.
5 out of 5
5/18/2025
Carlos was my check in person, and really took great care of me. Super happy with my experience and will be back soon for my brake job. Thank you Carlos!
Ralph V.
4 out of 5
5/18/2025
Look forward to my next service
George L.
5 out of 5
5/18/2025
Hi Carlos, Thanks again for helping me with my vehicle. I appreciated how quickly you were able to coordinate everything and keep me updated throughout the process. Everything seems to be running smoothly so far, and I’m grateful for the service you provided. If anything changes or I run into any issues, I’ll be sure to reach out — but overall, I’m happy with how it all turned out.
**** T.
5 out of 5
5/18/2025
Prompt and complete service. Pricey but worth it. Everything is pricey no days
Jorge M.
5 out of 5
5/18/2025
Great service
Mansour S.
5 out of 5
5/18/2025
Everything perfect.
Elizabeth Y.
5 out of 5
5/17/2025
We appreciate all your help !! Thank you again! Ron and Liz Young
Danielle C.
5 out of 5
5/17/2025
Love having the vehicle delivered to me after the service was complete.
Khalif M.
5 out of 5
5/17/2025
Excellent Service!!!
John F.
5 out of 5
5/17/2025
I was very well taken care of.
Mcgee T.
1 out of 5
5/16/2025
Was told I'd hear back regarding mobile service being able to address a recall for my frozen rear camera on 2022 Maverick. Never heard back.
Tait, Shaun.
5 out of 5
5/16/2025
Carlos has always treated the family great! We respect his honesty and great communication in our cars.
Thomas B.
2 out of 5
5/16/2025
I am not satisfied with the fact that the service technician who installed my heated steering wheel, scratched an interior trim piece with his tools. That said, I am extremely pleased with how quickly and efficiently Carlos Ibarra is working to resolve the issue. With Carlos I am highly satisfied.

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