Randy was informative when I checked in. He called to give me a status update. It worked as I expected, very well.
8/23/2020
Maribeth C. VERIFIED CUSTOMER
Also, the porter that gave me a ride was exceptional. Very friendly and nice.
8/22/2020
Shant T. VERIFIED CUSTOMER
Randy is great !
8/22/2020
Andrew S. VERIFIED CUSTOMER
Randy is the best thing to happen to the Audi brand since the 1900’s. His last name might actually be Horch. Love this guy! Never let him go or you’ll be letting me go. Period.
8/21/2020
Hallie B. VERIFIED CUSTOMER
My experience with Audi has been massively redeemed because of my interactions with Randy. I had negative experiences at a separate Audi dealer, came here for service last year, and will keep coming back to this dealership because of his service and support.
8/20/2020
Edward S. VERIFIED CUSTOMER
Dan was very professional and helpful.
8/20/2020
Mark L. VERIFIED CUSTOMER
The service person was extremely helpful and great to work with.
8/19/2020
Linda L. VERIFIED CUSTOMER
Excellent
8/19/2020
Neil C. VERIFIED CUSTOMER
It was a pleasure service was great and Nikho made it easy.
8/19/2020
Kenneth A. VERIFIED CUSTOMER
Everything went smoothly and there were no surprises. The overall time in the service area was as projected.
8/19/2020
Edward N. VERIFIED CUSTOMER
The vehicle belongs to my wife and she said the car drive like new leaving the service department if she is satisfied so am I. She also commented that jaylene was very polite and professional
8/18/2020
David D. VERIFIED CUSTOMER
Great service
8/17/2020
Tony V. VERIFIED CUSTOMER
Nikko was always helpful and a great person for me to rely on when I had questions
8/17/2020
Richard Y. VERIFIED CUSTOMER
Jaylene was great! She took great care of my Fiancé and I. Any questions we had, she answered.
8/17/2020
Don F. VERIFIED CUSTOMER
Randy exemplified customer service excellence
He did everything to help
8/16/2020
Mark M. VERIFIED CUSTOMER
I had another Audi dealer service my Q5 twice to find what was making the rattling noise but that dealer never took the vehicle on the road. Randy quickly got someone to drive the vehicle while I sat in the back seat and after the test drive the service dept corrected the problem in a matter of minutes...
8/15/2020
Barbara K. VERIFIED CUSTOMER
Service took much longer than predicted. I requested a loaner car and was told the service would not take long enough to warrant. Work took 3hours
8/12/2020
Fadila I. VERIFIED CUSTOMER
Little faster service with oil change long waiting
8/11/2020
Julie W. VERIFIED CUSTOMER
Randy was really helpful! He showed me somethings about my car I didn’t know. He got my car through service very efficiently. He communicated with me and was super helpful. He also showed me a roof rack in the catalog and I am likely to buy it based on his advice.
Thanks so much Randy!