Faustino makes my visit worthwhile. He's an excellent advisor.
7/23/2025
Zoborea R. VERIFIED CUSTOMER
I came twice from TorC to get my car S.O.S button look at and possibly fixed.Instead, I got a 8000 price tag and a there nothing I can do for you. I just brought those car 3 month ago with 48000 miles.i will never buy another lexus again. I didnt have this problem with my porsche at all.
7/23/2025
Peggy D. VERIFIED CUSTOMER
The service of cars were fine however they washed my vehicles and they DID NOT DO A GOOD JOB ON EITHER.WATER SPOTS WERE ALL O RR MY 2 CARS AND BUGS WERE ON THE WINDSHIELDS.
GOOD THING I did not get charged for the car washes.
7/23/2025
Marcia K. VERIFIED CUSTOMER
I stay with Lexus because of the wonderful efficient service.
7/23/2025
John H. VERIFIED CUSTOMER
Gerardo is best customer service representative compared to few other local dealerships I have been. Shoutout to Jerry!
7/23/2025
Alejandro D. VERIFIED CUSTOMER
Danny gave excellent service notified on needs of car let me know when earliest that vehicle would be ready
7/23/2025
Linda J. VERIFIED CUSTOMER
Ok
7/23/2025
Carl T. VERIFIED CUSTOMER
Service with Kay A is always Great
7/23/2025
Luna C. VERIFIED CUSTOMER
Very disappointed with the service.
7/23/2025
Robert K. VERIFIED CUSTOMER
Ok
7/23/2025
Catheryn D. VERIFIED CUSTOMER
Everyone was friendly…….once I was helped. Walked in to pick up my car (my service tech was at lunch). Not one person asked if they could help. Shouldn’t be my job to find someone willing to charge me and get my car back. Truly need to work on that. Not the first time this has happened.
7/23/2025
Jessica R. VERIFIED CUSTOMER
Just like to see
7/23/2025
Steven M. VERIFIED CUSTOMER
Always very good service. Timely and professional.
7/23/2025
Sean H. VERIFIED CUSTOMER
Bill is great
7/23/2025
Catherine H. VERIFIED CUSTOMER
Jesse was great at getting my car needs meet!
7/23/2025
Richard E. VERIFIED CUSTOMER
Have been using your company since 2001.
7/23/2025
Wichurada T. VERIFIED CUSTOMER
Everything was good. They said 2 hours. It’s 2 hours so I really satisfied
7/23/2025
John R. VERIFIED CUSTOMER
The center console was not addressed other than that, everyone is great at crown Lexus
7/23/2025
Dusti R. VERIFIED CUSTOMER
Tony was exceptional—attentive, caring, and truly focused on customer service. This was by far the best dealership experience I’ve ever had. Crown Lexus, you have a remarkable team that clearly values people.
7/23/2025
Henry C. VERIFIED CUSTOMER
Mr. Colon answered my questions and provided me with a time line for completion of my service. I’m completely satisfied with the service.