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Real Reviews from VERIFIED CUSTOMERS
Angela C. VERIFIED CUSTOMER
It’s very good job and the excellent service, thank you so much
7/23/2025
Jackie H. VERIFIED CUSTOMER
Nice experience.
7/23/2025
Martha V. VERIFIED CUSTOMER
Thank you
7/23/2025
Rania Q. VERIFIED CUSTOMER
I called twice and spoke to women at the service center because I was running late and wanted to make sure my loaner was still available. When my husband gets there, Alfred tells him there’s no loaners. I called again and confirmed my loaner car was still there so I’m not sure as to why Alfred would tell my husband multiple times there’s not gonna be a loaner car. I called my husband and heard him tell him there’s nothing he can offer us. We ended up getting a loaner but I would love to know where the discrepancy is. I’ve been getting my car serviced there over 6 years and this just didn’t sit well with me. I would rather just be told the truth because I would’ve rescheduled to another day.
7/23/2025
Ron L. VERIFIED CUSTOMER
Tony is simply superb. Helpful and very knowledgeable. I live in Santa Clarita but I go to Crown Lexus because I know I will be taken cared of. And my car will be serviced well. Thank you Tony.
7/23/2025
Gail R. VERIFIED CUSTOMER
Thank you
7/23/2025
Misoon L. VERIFIED CUSTOMER
You're the best!
7/23/2025
Osmundo E. VERIFIED CUSTOMER
Good service , thanks
7/23/2025
Wendy H. VERIFIED CUSTOMER
Tony is always amazing
7/23/2025
Sherri M. VERIFIED CUSTOMER
He is the best you have. I have had other service people, and they can not be compared to Philip.
7/23/2025
Donna S. VERIFIED CUSTOMER
Nick explained the invoice well. I am thankful technicians identified sidewall damage on one of the tires and also thankful replacement was covered under Continental contract and no out of pocket cost for new tire. Nick came and explained this all to me and gave me an estimate of how much time it would take to replace the tire. I am impressed with Lexus and your professional level of service! This inspection saved me from being stranded with a flat tire, or much worse! Thank you! I am grateful for Lexus!
7/23/2025
David C. VERIFIED CUSTOMER
Nick saved $2 that fell out of my pocket on a visit last week. As honest as it was unnecessary but much appreciated.
7/23/2025
Steven S. VERIFIED CUSTOMER
Lexus does a fantastic job and we love taking our cars to them for service
7/23/2025
Alison B. VERIFIED CUSTOMER
Delilah was extremely professional and kept me updated on all services being performed on my car. She was knowledgeable, friendly, and wanted to make sure I was satisfied as a client. I will request her next time. She was great!
7/23/2025
Maria G. VERIFIED CUSTOMER
Always courteous and thorough in attending to my SUB!!
7/23/2025
James N. VERIFIED CUSTOMER
Always smooth and professional. Thanks.
7/23/2025
James T. VERIFIED CUSTOMER
Another great experience, will continue to come back
7/23/2025
Arturo A. VERIFIED CUSTOMER
Great service. Very professional
7/23/2025
Nisely M. VERIFIED CUSTOMER
It’s a possibility that I will buy the car out right or I may sell it. I will be taking it to two places to get it appraised as well and go from there. I love your team. They are very good and very professional. Much appreciated.
7/23/2025
Amy F. VERIFIED CUSTOMER
Nicholas Taylor did a great job!
7/23/2025