Service was efficient. Need analyzed and solution recommended for follow-up visit
Cost expected for solution, though, is quite a lot of $
7/22/2025
Dennis T. VERIFIED CUSTOMER
Great fast service!
7/22/2025
Alan H. VERIFIED CUSTOMER
Several electrical problems”didn’t show up on the computer” so suggest younger better computers
7/22/2025
Ursula M. VERIFIED CUSTOMER
As always my experience was A+
7/22/2025
Arlene C. VERIFIED CUSTOMER
Everyone, especially Sam,was very professional and helpful.
7/22/2025
Loretta N. VERIFIED CUSTOMER
All my seat and view positions were changed.
I guess I can understand that but it never used to happen. Since they aren't changed by me ever once set I forget how to do it.finally got it
7/22/2025
Thomas K. VERIFIED CUSTOMER
Not many miles yet but good to know every system is working as it should including tire wear and alignment
7/22/2025
Raymond L. VERIFIED CUSTOMER
Excellent service very nice representative for lexus
7/22/2025
Lynn E. VERIFIED CUSTOMER
Carlos is the best, always honest and transparent. I told him he can never retire!
7/22/2025
Mel G. VERIFIED CUSTOMER
Leo was kind and considerate.
He represents JM Lexus well.
7/22/2025
Edgar V. VERIFIED CUSTOMER
Very kind person that took care of Me
7/22/2025
Ramy W. VERIFIED CUSTOMER
Xavier was professional!
7/22/2025
Toula P. VERIFIED CUSTOMER
When I purchased my 2021 NX300 I was told that I had a 5 year bumper to bumper warranty. Today Cassie informed me that today was the fourth and final covered service. I feel that I was rushed to make all those service appointments in the first 2 years with constant phone calls and mailings and was wondering why. Now I know, so I’m not satisfied and feel that your company scammed me. I only average 3,500 a year and know that my car didn’t need all that service and you know it too. Toula P
7/22/2025
Michele M. VERIFIED CUSTOMER
CASSIEWAS VERY PLEASENT.
7/22/2025
David G. VERIFIED CUSTOMER
Outstanding service! Very happy with Cassie and the Metro Organization!
7/22/2025
Ramon L. VERIFIED CUSTOMER
Excellent work by Brandon and crew from Jm Lexus. A always an excellent work and done expeditiously as usual.
7/22/2025
Debra H. VERIFIED CUSTOMER
Amazing experience with the service advisor. Keep up the good work!
7/22/2025
Harold G. VERIFIED CUSTOMER
Mr miller was more than I expected he was very professional Lexus needs more like Mr miller