Lexus is very professional to work with! Great customer service!
7/23/2025
Nick D. VERIFIED CUSTOMER
I was very pleased with the service I received from Joel and the speed with which my car maintenance was completed.
7/23/2025
Rachel J. VERIFIED CUSTOMER
Most Definitely ‼️. Helen Always provides me with the Best Customer Service each time I visit Crown Lexus. Her professional, happy and friendly spirit makes me realize my “Pretty Girl” Lexus is receiving Outstanding Care. Thank you Helen, I truly appreciate YOUR service with a Smile. Sincerely, Rachel J
7/23/2025
Anthony T. VERIFIED CUSTOMER
Great customer service from Alex Uribe. Very knowledgeable and was able to answer all my questions. Would definitely come back.
7/23/2025
Marta F. VERIFIED CUSTOMER
Thanks
7/23/2025
Oscar O. VERIFIED CUSTOMER
Ivan Durán was very Professional , and Good Communication , Highly Recommended.
7/23/2025
Lazare C. VERIFIED CUSTOMER
Excellent service
7/23/2025
Paul W. VERIFIED CUSTOMER
Jesse colon was , professional, mindful, and accommodating. My only issue with the whole experience was that their was a 1,000 dollar difference between my estimate and my final bill. But what can I do, it costs what it costs, and now my car is safe too drive. For that I’m am thankful too your whole Lexus team.
7/23/2025
Jephunneh M. VERIFIED CUSTOMER
Excellent Customer Service
7/23/2025
Valerie P. VERIFIED CUSTOMER
Had lots of trouble trying to confirm what had actually been done to my car, I had specifically hoped to have had the cabin air filter replaced but that didn’t happen with this 15k mile check-in. Someone was supposed to ride with me to listen for a grinding that happens with the suspension when going over speed bumps, no one did that. My car was rinsed but the windows were left completely streaked, and the steering wheel was disgusting— it felt like whoever drove it after the wash had dirt all over their hands and didn’t care to wipe it off!?! I have never picked up my car in that disappointing of a condition after a drop off with you all. Extremely, extremely disappointed.
7/23/2025
Carole S. VERIFIED CUSTOMER
Sudden problem addressed quickly!
7/23/2025
Terry N. VERIFIED CUSTOMER
He is okay, I hope he will be like one of the old guys that they retired
7/23/2025
Conni A. VERIFIED CUSTOMER
Tony is the best service advisor, and we trust him to give trustworthy advice and recommendations for service.
7/23/2025
Imelda E. VERIFIED CUSTOMER
Thank.
I was satisfied
7/23/2025
Angelbert C. VERIFIED CUSTOMER
Good service thank you!
7/23/2025
Barbara R. VERIFIED CUSTOMER
Great service for a drop in with a dead battery! Thank you.
7/23/2025
Anthony B. VERIFIED CUSTOMER
Service was timely and good recommendations were made.
7/23/2025
Michael H. VERIFIED CUSTOMER
Excellence all the way.
7/23/2025
Pilar D. VERIFIED CUSTOMER
Glen is absolute pleasure to work with his personal touch and professional expertise are what keeps me coming back to ElCajon Lexus.