Aaron is always kind/considerate and well informed. I sincerely appreciate working with him about any concerns I may have with my car!
7/24/2025
David W. VERIFIED CUSTOMER
My service was on time, and performed completely. I was happy with the result.
7/24/2025
Teresa P. VERIFIED CUSTOMER
Ali was friendly, professional, energetic, and service-oriented. I could not have had an easier, more pleasant experience. Thank you Ali for your efforts in making my stop at Lexus such a pleasant one.
7/24/2025
Tamara S. VERIFIED CUSTOMER
Chauncey is professional with nice demeanor and great follow-up I was happy to have him handle my car issue from start to finish.
7/24/2025
Tom T. VERIFIED CUSTOMER
Jessie went above and beyond to get my issue fixed. He does a great job.
7/24/2025
Fernando C. VERIFIED CUSTOMER
Excellent Service
7/23/2025
Lynne S. VERIFIED CUSTOMER
Sam was a really nice person to work with. He answered all of my questions and did a great job!
7/23/2025
Tikva M. VERIFIED CUSTOMER
The service was outstanding
7/23/2025
Ynelda S. VERIFIED CUSTOMER
Always happy to have Ryan Chasteen assistance. He always goes above and beyond to make sure I get the help that I need.
7/23/2025
Anthony M. VERIFIED CUSTOMER
This was my first oil change at Metro Lexus. I scheduled online and received a 15 minute long calendar event. I was frustrated to learn that oil changes actually take 90 minutes. What was supposed to be a brief stop ended up significantly impacting and delaying my afternoon.
7/23/2025
Donna S. VERIFIED CUSTOMER
The only problem I had was the wait over 2 hours!
7/23/2025
Keith B. VERIFIED CUSTOMER
Paul gave outstanding effort to accommodate my ever changing needs to get my vehicle in for the 10,000 mile check up. I’ve been a customer at Metro Lexus for over 20 years and had nothing but positive experiences both with Sales and Service. Thanks to Paul and All.
7/23/2025
Jim V. VERIFIED CUSTOMER
Jeff was phenomenally thorough with our service and very considerate to boot!
7/23/2025
James D. VERIFIED CUSTOMER
I had requested that my spare tire (located in the trunk) to be checked for tire pressure. That was not done. No one went over the service performed even though I paid over $1200 and the car was not washed. The young lady at the service desk was cordial but had no idea what work I had completed. Frankly, I’m accustomed to better service from Lexus. I mentioned to Ryan that I was interested in purchasing a new Lexus in the fall from JM. I’m thinking I should reconsider.
7/23/2025
Stanley G. VERIFIED CUSTOMER
Daniel was great
7/23/2025
Irene R. VERIFIED CUSTOMER
Adrian is a very nice young man. A pleasure to deal with!
7/23/2025
Alfred S. VERIFIED CUSTOMER
Daniel seemed to be a no-nonsense fellow who is focused on getting the job done.
7/23/2025
Myrlene A. VERIFIED CUSTOMER
Daniel was great! Very nice and polite.
7/23/2025
Rory W. VERIFIED CUSTOMER
Very helpful and professional
7/23/2025
Pamela K. VERIFIED CUSTOMER
He did an excellent job installing the crossbars on my car. Thank you so much!