My tires have been losing air pressure and going down to 19, 20 and 21. I was told the tires are fine and that one tire has a nail. I've been driving Lexus cars since 2000. I am selling the car. If Lexus wants to buy it they can make an offer now. The car has 3800 miles on it.
7/27/2025
Cynthia M. VERIFIED CUSTOMER
Alejo did an excellent job handling the recent service of my Lexus.
7/27/2025
Francis G. VERIFIED CUSTOMER
Just one thing that the product specialist was not able to solve my problem in my rx350.
I have the RX350 luxary where i have camera on the front and 360 camera parking assist. Problem its giving 3 picture instead of 2 and i want it fix but your product specialist Nico cannot fix it.
Can anybody look into this cause its really annoying as of now.
Thank you.
7/27/2025
Marsha A. VERIFIED CUSTOMER
Jake was great, very accommodating and professional.
7/27/2025
Susan J. VERIFIED CUSTOMER
The service department was above expectations
7/27/2025
Griselda M. VERIFIED CUSTOMER
Tony was very helpful and provided professional and friendly service.
7/27/2025
Varoujan H. VERIFIED CUSTOMER
Prompt and courteous
7/27/2025
Apolinario C. VERIFIED CUSTOMER
Finding an honest service advisor is difficult, until I found Danicia, who is trustworthy and only recommends what is necessary for my Lexus.
7/27/2025
Tess D. VERIFIED CUSTOMER
Very nice and attentive
7/27/2025
Fransisco M. VERIFIED CUSTOMER
Professional and great customer service
7/27/2025
Aghavni M. VERIFIED CUSTOMER
Great service
7/27/2025
Robert R. VERIFIED CUSTOMER
Jesse was great as always!!! Love him!
7/27/2025
Namit Y. VERIFIED CUSTOMER
Took my car there for regular checkup. After checkup, from next day, car started having AC issues. They charged me $275 to take a look and now claim it’s just coincidence and want me to pay $5k for fixing AC. Extremely disappointed.
7/27/2025
Joseph M. VERIFIED CUSTOMER
My service rep was Omar and he did a very
Good job . Answered all my questions and
took very good care of me .
I also have to compliment Jody on the Loaner Car
I had a problem with both my Ins Agent and cell phone which was extremely frustrating.She was extremely patient and did
Everything to she could to assist me and get me successfully on my way .
7/27/2025
Cecilia C. VERIFIED CUSTOMER
Ashely was great! She was incredibly professional and made sure everything was taken care of quickly and thoroughly. I really appreciated how she kept me updated and explained things clearly without any pressure.
7/27/2025
Margaret B. VERIFIED CUSTOMER
Very attentive. Fast response
7/27/2025
Artur B. VERIFIED CUSTOMER
Fully satisfied. Thanks to Lexus and my Lexus service advisor Bill Horwatt for taking care of everything my vehicle needed to fix or service. Excellent customer experience. Thanks!
7/27/2025
Merle M. VERIFIED CUSTOMER
Leo was great to work with.
7/27/2025
Valerie G. VERIFIED CUSTOMER
Very responsive. Great communication. Efficient and polite.