Luis was very professional, answer all my questions
7/27/2025
Gary J. VERIFIED CUSTOMER
Great service
7/27/2025
Henry F. VERIFIED CUSTOMER
Service rep very helpful and communicated well. Thank you
7/27/2025
Robyn M. VERIFIED CUSTOMER
Hugo was patient and helpful with my questions and concerns. I appreciate working with him and Chris played a major part in my experience. A thank you to them both.
7/27/2025
Amy H. VERIFIED CUSTOMER
He got my tire changed in record time!
7/27/2025
Renata M. VERIFIED CUSTOMER
On July 24 /2025 I took my car to do oil change and tire rotation at JM Lexus at Margate and thought the mechanics did their job ,but now I’m driving my car on July 27 and I just saw that it’s showing in the panel that I need the oil change soon and also they didn’t change the sticker on my car that’s supposed to show my next visit so now I’m not sure if they change the oil in the tire rotation. I’m kind of disappointed.
I really appreciate if someone contact me to resolve this issue .
Thank you
Renata M
7/27/2025
Shalini C. VERIFIED CUSTOMER
Thanks and Keep it up
7/27/2025
Sandra B. VERIFIED CUSTOMER
They are prompt and thorough, consistently keeping me happy.
7/27/2025
Lynda J. VERIFIED CUSTOMER
Highly Satisfied
7/27/2025
Dana T. VERIFIED CUSTOMER
Hector was customer service driven, answered all of my questions. Made sure I was taken care of I almost lost my faith after Brian Stower left but Hector has restored it. He's a great addition, and I look forward to working with him.
7/27/2025
Alexis V. VERIFIED CUSTOMER
Jake and junior were great! Jake is attentive and efficient
7/27/2025
Giti H. VERIFIED CUSTOMER
Thanks, I am comfortable driving my car without worry.
7/27/2025
Stephen R. VERIFIED CUSTOMER
The car forgot who its owner was during service. It doesn’t reflect a subscription to drive connect, which the Lexus app shows us subscribed to and paying for.
7/27/2025
Noel R. VERIFIED CUSTOMER
Mark was very attentive and answered any questions or concern we may have. Very very helpful and provided printouts on queiries we had about products and needed services for the car. Thank you Mark.
7/27/2025
Diana T. VERIFIED CUSTOMER
The service is always wonderful but one minor problem has not been resolved.
There are times when I am unable to open my rear tailgate using the button on the dash. No one has told me if there is a good, fundamental reason for this limitation such as my car is in gear or the wrong door is open, etc. Nor has anyone been able to duplicate the issue at the shop.
I would like to have this connivence usable when needed.
Thank you for asking.
7/27/2025
Angeline T. VERIFIED CUSTOMER
I was very satisfied with the work done on my car. Danecia is a very professional, friendly and knowledgeable lady and I am very pleased with the way she handled the care of my vehicle.
7/27/2025
Sandra E. VERIFIED CUSTOMER
Great job
7/27/2025
Alajandro A. VERIFIED CUSTOMER
None
7/27/2025
Pranav P. VERIFIED CUSTOMER
Excellent service
7/27/2025
Liana B. VERIFIED CUSTOMER
Fast and good service everyone was very attentive. The workers are great I really enjoy being their client