Cory was very professional and kind. He even went and got my car for me after I told him that I’d broken my toe earlier in the day. My car was serviced in a timely fashion. I was pleased to see that it had been washed a the interior had been cleaned. I was very satisfied!
7/29/2025
Walter G. VERIFIED CUSTOMER
Gerardo was excellent in the service he gave me.
7/29/2025
Melissa J. VERIFIED CUSTOMER
Lexus is the best. They always go that extra step to make you happy. They even help transfer cat litter from my loaner car to my car. Now. Who would do that? They are the best.
7/29/2025
Judith H. VERIFIED CUSTOMER
N/A
7/28/2025
Linda S. VERIFIED CUSTOMER
Sam remembered my problem & took care of it fast. He was very easy to talk to. I will use him on my next service call
7/28/2025
Venky G. VERIFIED CUSTOMER
Joe is very responsive, knowledgeable and personable service employee. People like him and Ramesh Singh are the reasons I keep buying Lexus and using Lexus service department long after my extended warranty expired
7/28/2025
Helen M. VERIFIED CUSTOMER
I was very satisfied. Thank you.
7/28/2025
Abdulah D. VERIFIED CUSTOMER
Great service
Star svc
7/28/2025
Robert E. VERIFIED CUSTOMER
Great customer service
7/28/2025
Michael A. VERIFIED CUSTOMER
Chauncey my advisor was amazing. However, the videos, explaining the problems with my car were very sketchy, which did not give me confidence that he was giving me good advice as to what was actually wrong with my car. With that said I requested to have all my old parts provided to me so that I can have them tested by a third-party, but only half the parts were provided. Stating that the water pump had already been discarded. Which also added to my suspicion. However, in the end, I had no other choice than to go ahead with what was already done in order to get my car back. I mentioned before Chauncey, my advisor really tried to help me out the best he could in regards to the cost of the services. Which I am highly grateful for as all the repairs recommended would’ve been more than the value of my car.
7/28/2025
Louis M. VERIFIED CUSTOMER
Excellent service as usual.
7/28/2025
Andrea B. VERIFIED CUSTOMER
Jo was wonderful as always: knowledgeable, patient, considerate and efficient.
7/28/2025
Emily B. VERIFIED CUSTOMER
Jeffery was very helpful and polite took care of all my needs and then some he set a good example for his team. I would be very pleased to have him every time I stop in..
7/28/2025
Mahmood M. VERIFIED CUSTOMER
Excellent job Jeffery!
7/28/2025
Karli B. VERIFIED CUSTOMER
Amazing service. Especially Micah. He makes each experience I have with the service department a smooth, easy process. You are lucky to have him on your team! Everyone made me feel welcome, even the people who were not helping me. A wonderful experience.
7/28/2025
David P. VERIFIED CUSTOMER
The trunk does not open. I asked for it to be fixed during my most recent service check. It appears the technician started-the setback was lowered, but it was not repaired.
7/28/2025
Rebecca V. VERIFIED CUSTOMER
Lexus and Gerardo are truly amazing.
7/28/2025
William H. VERIFIED CUSTOMER
Service adviser was excellent!!
7/28/2025
Casandra M. VERIFIED CUSTOMER
Carlos is very thorough. And I feel that I am in good hands when I bring my car in.