I only wish that when they wash the car after a service that they would also do a quick wipe of the dash & gear shift area. It’s not that big of a deal, but it would just be nice. Thanks
7/28/2025
Ercelia W. VERIFIED CUSTOMER
It was a pleasure dealing with him!
7/28/2025
Venita G. VERIFIED CUSTOMER
Leo was great
7/28/2025
Rodney S. VERIFIED CUSTOMER
Xavier provided me with excellent service as my service advisor. He was professional, attentive, and went above and beyond to ensure my needs were met. I truly appreciated his ability to fit me in for same-day service, which was both unexpected and extremely helpful. His communication was clear throughout the process, and he made what could have been a stressful situation feel seamless and well-managed.
7/28/2025
Eva L. VERIFIED CUSTOMER
Always a great experience!! Ali was AWESOME!!
7/28/2025
Celia O. VERIFIED CUSTOMER
Elda is the best; very very helpful!
7/28/2025
Joe F. VERIFIED CUSTOMER
Bill was courteous and knowledgeable, and a pleasure to work with. Service was excellent. Thank you Bill.
7/28/2025
Mya S. VERIFIED CUSTOMER
Kay was not helpful with getting my car serviced and didn’t help at all. Not only that I came with a small crack on my windshield and left with a huge crack!! I feel like it’s pointless to do anything about it cause Lexus won’t own up to it!!
7/28/2025
Teresa E. VERIFIED CUSTOMER
Thank you ????
7/28/2025
Vonda A. VERIFIED CUSTOMER
Really appreciated and enjoyed driving the new Lexus. Time is valuable and we were able to complete our errands which allowed us to go home after the appointment. Communication was amazing as well as the service. Overall pleasant experience.
7/28/2025
Larry C. VERIFIED CUSTOMER
Ali was just wonderful in identifying my needs and arranging and completing all details of my service. I am in transit, and being able to accomplish this was very gratifying.
Many thanks Ali, and Lexus of Lincoln!
7/28/2025
Joseph A. VERIFIED CUSTOMER
Very grateful for Jerry’s services!
7/27/2025
Broroniae B. VERIFIED CUSTOMER
He was very professional and very informative
7/27/2025
Fara S. VERIFIED CUSTOMER
Sedrick is the best Service adviser’s at the company out of all the other advisors I use previously I will give him a 5 **
7/27/2025
Clifford T. VERIFIED CUSTOMER
Joseph is excellent
7/27/2025
Kendra B. VERIFIED CUSTOMER
I had an outstanding experience with Shedrick at JM Lexus. From the moment I arrived, he was professional, friendly acknowledge. He took the time to walk me through what my vehicle needed and explained everything in clear simple terms. He kept me updated throughout the service and made sure everything was done in a timely manner. I’ll definitely be returning for future services.
7/27/2025
Vinay G. VERIFIED CUSTOMER
As always, JM Lexus puts its associates and customers first. Trusting guidance for maintenance and repairs.
7/27/2025
Elizabeth N. VERIFIED CUSTOMER
Always a pleasure to work with Helen. She is one of the primary reasons I continue to go to Crown Lexus. She is so sweet, informative, honest, and always provides overall amazing customer service. Thank you Helen!!
7/27/2025
Clair K. VERIFIED CUSTOMER
Javier always treats me valuable customer. He explains and answers all my questions.