The service is top-notch ! All the staff members are great ! It's really nice that they put water bottles in the car ! Thank you for your care
7/31/2025
Jose M. VERIFIED CUSTOMER
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7/31/2025
Kim H. VERIFIED CUSTOMER
Joel was very helpful and answered all of my questions.
7/31/2025
Ken K. VERIFIED CUSTOMER
Roberto was very professional and customer centric in helping me resolve my issue. He is a true subject matter expert and is a value to your dealership.
7/31/2025
Vichai S. VERIFIED CUSTOMER
Good service
7/31/2025
Renzo L. VERIFIED CUSTOMER
Bill Horvat always gets me squared away smoothly. He’s the only reason I come to Keyes Lexus
7/31/2025
Michael H. VERIFIED CUSTOMER
Ernesto is Great
7/31/2025
Cynthia D. VERIFIED CUSTOMER
Thanks for the consistently professional service! It’s why I’m a loyal Lexus customer.
7/31/2025
Andrew A. VERIFIED CUSTOMER
Jose has provided an excellent assistance during my visit at the dealrship service department! Thank you so much!
7/31/2025
Ripdaman S. VERIFIED CUSTOMER
Robert was very helpful, knowledgeable, and a thorough gentleman.
Very satisfied with my visit and experience. Thank you
7/31/2025
Rg L. VERIFIED CUSTOMER
Thank you Bill!!!
7/31/2025
John Y. VERIFIED CUSTOMER
Too expensive for the work that was done.
7/31/2025
Fernanda T. VERIFIED CUSTOMER
Frank is very attentive and addresses all questions. We appreciate his effort and truly believe that great customer service will lead us back for future services, as we love Lexus vehicles.
7/31/2025
Jarrett V. VERIFIED CUSTOMER
First impression is the most important one and Lexus of Las Vegas missed the mark. Had a 2p appointment for a wheel alignment on our LX570. Check-in was disorganized. After waiting 20 minutes in the lobby where I was told to wait I inquired about the process as it was my first time at this dealership. I was told the person I was scheduled with was not in and the next available person would assist.
I stepped outside to take a call only to see my vehicle zip through the parking lot without making a stop and then take off at a fast pace onto Sahara. I don’t drive my vehicle like that and didn’t appreciate the lack of care and respect that was shown toward my vehicle. When I got home belongings in the back were scattered in both directions leading me to believe corners were taken at a fast pace after the 4 mile “test drive”. Disappointed to say the least, I expected better from Lexus.
7/31/2025
Chris L. VERIFIED CUSTOMER
Tino is the man and always takes care of me.
7/31/2025
Shieka B. VERIFIED CUSTOMER
Very satisfied.
7/31/2025
Eugene J. VERIFIED CUSTOMER
Christian is amazing always helps the best he cans
7/31/2025
Edward S. VERIFIED CUSTOMER
Very nice customer service!
7/31/2025
Victoria L. VERIFIED CUSTOMER
My representative gave me the highest amount of quality service, thank you!