I cannot find the survey in my email, but I would give Jake all perfect scores in everything. Could you please make sure he gets this review from my by resending the survey to my email at
7/31/2025
June C. VERIFIED CUSTOMER
Sam was very courteous and friendly. Explained what was needed and services that could wait
7/31/2025
Kelly P. VERIFIED CUSTOMER
Always an easy process and amazing customer service
7/31/2025
Zainb S. VERIFIED CUSTOMER
N/A
7/31/2025
Anthony P. VERIFIED CUSTOMER
Outstanding
7/31/2025
Marty Hosking,. VERIFIED CUSTOMER
I love LEXUS service--and still do. It was hot crazy few days from last friday to Tuesday. Your service guys were amazing--helped me change my tire and get me back to Lexus--intake was great with Gerardo--friendly kind etc. Something got mixed up with my order for the tire-so instead of being ready Monday as promised it was ready til Wed. Again no biggy--was easy to take the loaner etc. And was impressed that Gerardo texted me to explain and apologize--and everyone who was there helped me out a lot. I think it stemmed from him not remembering that I only wanted the one tire--which apparanelty was ready--and the wait was because we were waiting for a second tire that I didn't want. --again, things happen and I am certainly not upset.
7/31/2025
Linda T. VERIFIED CUSTOMER
Good experience, great service!
7/31/2025
Jose F. VERIFIED CUSTOMER
Service great
7/31/2025
Anthony N. VERIFIED CUSTOMER
Not explaining vehicle detail warrant. Not satisfied service been charged too high
7/31/2025
Mark W. VERIFIED CUSTOMER
Very good service we received from Wendy.
7/31/2025
Linda A. VERIFIED CUSTOMER
Excellent service!
7/31/2025
Wesley W. VERIFIED CUSTOMER
Very professional
7/31/2025
Rhonda C. VERIFIED CUSTOMER
Corey has been and still is the best
7/31/2025
Marcia P. VERIFIED CUSTOMER
I had exceptional service for my Lexus, as always.
7/31/2025
Barbara M. VERIFIED CUSTOMER
Excellent service! Thank you!
7/31/2025
Norma M. VERIFIED CUSTOMER
Thank you for your good service
7/31/2025
Kenneth P. VERIFIED CUSTOMER
Professional service experience from start to finish as always.
Especially appreciate the multipoint inspection report video link.
Always feel like a valued and important client at Metro Lexus.