Always such great service! Everyone I dealt with was professional, friendly, knowledgeable and helpful!
7/31/2025
Felipe R. VERIFIED CUSTOMER
Thank you Ashley was very professional and courteous. The service is excellent.
7/31/2025
Nahum V. VERIFIED CUSTOMER
Very professional and great job
7/31/2025
Stephanie T. VERIFIED CUSTOMER
Ali was fantastic
7/31/2025
Dolly J. VERIFIED CUSTOMER
I am grateful for the Family Service at JM Lexus. Thank you
7/31/2025
Ruby A. VERIFIED CUSTOMER
Over promised. Was told car will possibly be ready at 1pm, at 2pm still no call. Had to call service agent if vehicle was ready.
7/31/2025
Ayden T. VERIFIED CUSTOMER
He was super kind and helpful
7/31/2025
Nebraska Foot. VERIFIED CUSTOMER
Aaron knows what to do. Don’t lose him by not paying him proper wages
7/31/2025
Norfolk Transmission. VERIFIED CUSTOMER
Great customer service, great guy to work with! Would highly recommend!
7/31/2025
Cheryl S. VERIFIED CUSTOMER
My first visit to your service department and I received excellent service
7/31/2025
Bruce S. VERIFIED CUSTOMER
Great job
7/31/2025
Mark H. VERIFIED CUSTOMER
Nick is terrific
7/31/2025
Susan B. VERIFIED CUSTOMER
Cade was a great help. Thank you!
7/31/2025
H L. VERIFIED CUSTOMER
So professional and kind.
7/31/2025
Janice C. VERIFIED CUSTOMER
Never having been to your dealership, I was somewhat apprehensive as to whether I had approached from the correct entrance. I was immediately greeted by a kind young man who offered to bring my car into the service bay and to find my service representative for me. What a great first impression! The rest of the experience was equally warm and cordial. The work was performed expeditiously and Ali kept me apprised of the results of the inspection and anticipated wait time. Bravo to the entire team!
7/31/2025
Tracy C. VERIFIED CUSTOMER
Great service
7/31/2025
Susan R. VERIFIED CUSTOMER
I specifically asked for tire pressure to be checked. This obviously wasn't done. Each tire had a different pressure from 36-39.
7/31/2025
Larry D. VERIFIED CUSTOMER
Ali wants to make sure we are happy with our Lexus. We are!!!!!