Ashlee was helpful and responsive and made up for the lack of communication prior to getting the new brakes finally installed on my brand new car.
6/5/2026
Mavis P. VERIFIED CUSTOMER
Outstanding customer service from Elijah Dominguez start to finish.
6/5/2026
Armando R. VERIFIED CUSTOMER
I would like to commend Tony on an exceptional job in customer service. I really felt like he went above and beyond to help with the services my car needed. Did not feel pressured at all. Will be back to get my vehicle serviced and will recommend this dealership and especially Tony for any maintenance needs!
6/5/2026
Bernie W. VERIFIED CUSTOMER
I totally satisfied with the service you provided. I will be back again
Thanks
6/5/2026
Peter S. VERIFIED CUSTOMER
Rob provided excellent service. Ot was a pleasure to work with him
6/5/2026
Zach D. VERIFIED CUSTOMER
Service i received was great. Sean is a great service advisor. Would recommend. Everyone that ive delt with through my service been kind and respectful.
6/5/2026
Rosiko M. VERIFIED CUSTOMER
Yes , I am completely satisfied with my recent service experience. Communicating with your service manager, Justin , I would feel comfortable and at ease whenever he is rendering the service . Since I became a resident of Nevada now , I would be going to your Lexus of Las Vegas service center . Looking forward to be your long term customer . Thank you!
6/5/2026
Mark P. VERIFIED CUSTOMER
Thank you for the car wash.
6/5/2026
Joseph G. VERIFIED CUSTOMER
Very good customer service.
6/5/2026
Derrick S. VERIFIED CUSTOMER
Mark was very knowledgeable and kept me informed with the process with my car. He was a true professional and I definitely highly recommend him to other customers. Thanks for serving the military veterans with a discount . Im a retired Army veteran of 36 years of service.
6/5/2026
Benjamin O. VERIFIED CUSTOMER
I had an outstanding experience with the service department at Lexus, and I would like to recognize both Tony and Chris for their exceptional customer service.
Tony was professional, knowledgeable, and attentive throughout the entire maintenance process. He took the time to explain everything clearly, kept me informed of the progress, and made sure all my questions were answered. His attention to detail and commitment to customer satisfaction made the experience smooth and stress-free.
I would also like to commend Chris, the Service Director, for leading such an excellent team. His professionalism, leadership, and dedication to providing a first-class customer experience were evident in every interaction. It is clear that he genuinely cares about both his customers and the quality of service his department provides.
The entire experience exceeded my expectations. It is refreshing to work with a team that values integrity, communication, and excellence. Thank you, Tony and Chris, for making what could have been a routine maintenance visit into an exceptional customer experience. I highly recommend this Lexus service department to anyone looking for outstanding care and professionalism.
6/5/2026
Diana M. VERIFIED CUSTOMER
Eli was great and very helpful but I was very disappointed I was told my car was fixed and ready for pickup I drove in a lot of traffic turned in my loaner drove off and got to the corner and my lights dash board malfunction was not fixed. This is the reason why I dropped off my car and then had to leave me car again ana get another loaner. Not to confident about your mechanics they said they even test drove my car wasted my time going back and forth nothing fixed
Thank you
6/5/2026
Larry M. VERIFIED CUSTOMER
I am extremely grateful and happy with the exceptional service along with the top professionalism if my service advisor, Mr. Joel Gooding.
6/5/2026
Jose C. VERIFIED CUSTOMER
Everything was wondering like always. Javier is the best.
6/5/2026
Cynthia T. VERIFIED CUSTOMER
I always go to Tony
6/5/2026
Areni A. VERIFIED CUSTOMER
Sebastian is a gem of a human being. Good at his job but also really looking out for hos customers.
6/5/2026
Yvonne M. VERIFIED CUSTOMER
Brandon was fabulous
6/5/2026
Jeffrey S. VERIFIED CUSTOMER
Christian was the consummate professional. Polite, helpful and cheerful. Well done Lexus.
6/5/2026
Kamil G. VERIFIED CUSTOMER
When I handled the key I get yelled ;)..
6/5/2026
Aaron G. VERIFIED CUSTOMER
Gerardo was great, as always. Very professional and committed to a positive service experience. He does a great job.