Thank you Jeff for always being courteous and trustworthy. I appreciate working with you as well as your honesty when it comes to servicing my Lexus vehicles.
4/24/2026
Allen M. VERIFIED CUSTOMER
Professional and approachable easy to deal with and pushy
4/24/2026
Abe W. VERIFIED CUSTOMER
Delilah was super attentive and helpful. Easy experience start to finish!
4/24/2026
Marilyn R. VERIFIED CUSTOMER
I found him very informative and clear about what was wrong and not wrong with my car
4/24/2026
Robert S. VERIFIED CUSTOMER
Omar is the best
4/24/2026
Gary H. VERIFIED CUSTOMER
Professional service! Efficient!
4/24/2026
Gary B. VERIFIED CUSTOMER
Had to wait too long to get car after service. I should stay in very nice waiting room and someone says car is back from wherever you keep it.
4/24/2026
Leslie C. VERIFIED CUSTOMER
Thank you
4/24/2026
Rudy C. VERIFIED CUSTOMER
Jorge was very personal and has very good customer service. He took the time to hear me out about the problems that we been having with our vehicle. Always on top of things keeping me posted on everything. Jorge I just want to thank you again for all your great customer service.
4/24/2026
Melba T. VERIFIED CUSTOMER
Always happy to see Helen cause I know I’m getting great service.
4/24/2026
Joyce B. VERIFIED CUSTOMER
Jack is awesome. I enjoyed meeting him and will request him in the future.
4/24/2026
Vernard J. VERIFIED CUSTOMER
Thank you again for a job well done.
4/24/2026
Martha P. VERIFIED CUSTOMER
Staff was dismissive and rude, including the service tech. When I called at the end of the day for an update on my vehicle, the person who answered the phone was incredibly rude, asking me repeatedly for the name of my tech even after I told her I did not recall his name. She refused to let me know if my car was ready unless I gave her the name of my tech. She then sent me to a mailbox for someone she knew was no longer in the office. When I arrived to pick up my car, the person at the checkout counter, who might have been the same person I spoke with on the phone, was rude and unprofessional, barely saying a word. I expect a different level of service from Lexus.
4/24/2026
Herbert K. VERIFIED CUSTOMER
Danecia is terrific. She is the reason I have my Lexus serviced at Keys.
Herb Klein
4/24/2026
The Thomas. VERIFIED CUSTOMER
Maria was very kind and helpful. I had a couple of questions that I wasn’t sure of about the programming and she had a person come over and talk to me, and he explained all my
Questions.
4/24/2026
Christopher D. VERIFIED CUSTOMER
Prompt service, completed when promised, all good
4/24/2026
**** F. VERIFIED CUSTOMER
Jesse was very helpful in getting my car fixed and kept me updated about the status of the repair. Also, very responsive to messages
4/24/2026
Philip R. VERIFIED CUSTOMER
Very helpful. Quick and efficient
4/24/2026
Idrees I. VERIFIED CUSTOMER
Jessie was thorough and detailed. We are pleased to work with Jessie and Lexus of Omaha.