Fantastic customer service. Buying a used vehicle from Lexus has been amazing!
8/23/2025
Bernard M. VERIFIED CUSTOMER
Jessie did and outstanding job and is very professional.
8/23/2025
Karen V. VERIFIED CUSTOMER
Aaron was very friendly, knowledgeable and helpful.
8/23/2025
Kimberly K. VERIFIED CUSTOMER
Paul Cooper provided me the excellent service I've come to expect from Metro Lexus on Brookpark. They never disappoint. They hire top-notch employees and Paul Cooper is no exception.
8/23/2025
Ivanova R. VERIFIED CUSTOMER
I am missing three valve caps for my tires and the one I have was loose when I got home. If air was put in the tires, why weren’t caps put on? I would have paid for them. Justin did a very good job and the work done was fine, as far as I can tell. Although the issue with the caps is minor, it diminishes the experience.
8/22/2025
Sharon F. VERIFIED CUSTOMER
Joe is very knowledgeable, helpful, very polite and professional.
8/22/2025
Kevin C. VERIFIED CUSTOMER
Autumn did a great job explaining everything to me and scheduling my future appointment for me and I think she is a great part of the Lexus team. Thank you.
8/22/2025
Diane S. VERIFIED CUSTOMER
Jesse is great. Very personable and easy to work with. He communicates well and as always friendly, polite, and helpful. He is pleasure to work with.
8/22/2025
Kari B. VERIFIED CUSTOMER
Jeffrey in Service was once again outstanding!
8/22/2025
Ilissa D. VERIFIED CUSTOMER
Carlos is the BEST
8/22/2025
Shanita A. VERIFIED CUSTOMER
“Excellent service! The technician was knowledgeable, thorough, and explained everything clearly. My Lexus runs perfectly after the repair and the entire process was smooth. Highly recommend.”
8/22/2025
Michael D. VERIFIED CUSTOMER
Terrific service.
8/22/2025
Charissa M. VERIFIED CUSTOMER
Cassie is very pleasant and explains things well
8/22/2025
Susie G. VERIFIED CUSTOMER
Sam were very knowledgeable and very pleasant to talk with
8/22/2025
Tammie C. VERIFIED CUSTOMER
Brandon was friendly and knowledgeable. He kept me informed about my vehicle.
8/22/2025
Dawn O. VERIFIED CUSTOMER
Omar always treats me with ultimate service.
8/22/2025
Bob S. VERIFIED CUSTOMER
All went well. Vincent is exceptional in his feedback ,assistance ,etc.
8/22/2025
Monica T. VERIFIED CUSTOMER
Thanks Jake! I really appreciated your non-pushy Service salesmanship.